By Mallory Moench Originally published on timesunion.com. NISKAYUNA — Two weeks after Caryn Luna shared her story with the Times Union about facing a bill for thousands of dollars for a broken service line pipe, she's been flooded with support — and now relief. A...
New York
Looking At the Future of Infrastructure
by Bill Eller | May 21, 2019
As Congress and the president eye a bipartisan effort at improving our aging infrastructure, the time for a wide-reaching infrastructure program to rebuild water, electric, transportation and information infrastructure, is now. The need for locally-based planning and...
Rebuilding Sewage and Water Infrastructure Is Urgently Needed Publicly and Privately
by Bill Eller | Feb 12, 2019
That our national sewage and water infrastructure is in dire shape is no surprise to anyone – nearly ten years ago, the New York Times wrote an article warning of the then 240,000 estimated water main breaks occurring each year, marveling that, in some parts of the...
Quality of Life of Citizens Priority for City Officials
by Bill Eller | Jan 9, 2019
As we begin 2019 and think about the changes we want in our own lives, we also should be thinking about the changes in our communities. A city is more than infrastructure and buildings, codes and taxes. A city is its residents, and the best way to retain and attract...
HomeServe USA Celebrates 15 Years of Service
by Bill Eller | Oct 11, 2018
HomeServe USA, a leading provider of home emergency repair solutions, now serving over 3.6 million customers across the U.S. and Canada, is celebrating 15 years of service in the United States. This year also marks the 25th year of operations for its UK-based parent...
Columbus’s Blueprint For Clean Streams And Strong Neighborhoods
by Summer Minger | Oct 11, 2018
National League Of Cities Written by Cathy Spain In the late 1970s, I was a research economist writing guidebooks for local officials about the affordability of new infrastructure to achieve national water quality standards. At the time, new wastewater treatment...
HomeServe Hosts Third Annual Contractor Conference with Special Guests from the PBS Series This Old House
by Bill Eller | Sep 10, 2018
CHATTANOOGA, Tenn.- Last week, HomeServe USA, a leading provider of home repair solutions to 3.6 million customers across the U.S. and Canada, hosted 46 of the company’s top contractor partners at its Third Annual Contractor Conference in Chattanooga, Tennessee....
Three Ways P3s Can Benefit Your Community
by Summer Minger | Jul 31, 2018
The Trump administration has proposed expanding the U.S. Department of Transportation Private Activity Bond program, encouraging the development of public-private partnerships (P3s) in transportation projects. While P3s do not work for all communities or all types of...
HomeServe Joins This Old House on PBS as Sponsor
by Bill Eller | Jul 12, 2018
HomeServe and This Old House partner to educate homeowners with expert advice that helps them maintain, enhance and protect their homes—and raise awareness about the job skills gap and critical demand for skilled contractors in the U.S. July 10, 2018 - NORWALK,...
Six Tips To Help Residents Age In Place
by Summer Minger | Apr 25, 2018
Since Jan. 1, 2011, 10,000 Baby Boomers are eligible to retire daily, and Americans 65 and older will make up 19 percent of the population by 2030. Many of those Baby Boomers would like to stay in their own homes as they age – a trend called “aging in place” – born of...
Subscribe to Monthly Emails
Recent Posts
When Sewer Line Repair Arises, Homeowner Relies on HomeServe
When Jack C. of Amityville, N.Y., purchased his home three years ago, he knew that there could be issues – the home, for all its charms, was 70 years old. So, when he received information on emergency home repair plans through a partnership with PSEG WorryFree, he...
Case Study: Buffalo, NY
In early January, there was a knock on Dolores K.’s front door and a Buffalo Water representative told the 81-year-old woman a sinkhole in the road in front of her house was caused by a leak in her water service line – and she had 24 hours to have it repaired or her...
Case Study: New York State
The National League of Cities (NLC) Service Line Warranty Program works in partnership with over 700 municipalities and utilities across the U.S., educating homeowners about their water and sewer service line responsibilities and providing optional, affordable...