When Viola customer Ida R. saw a neighbor having water line work done in their Orangeburg, New York, neighborhood, she was curious. When she asked about it, she learned that her neighbor had an emergency home repair plan through a partnership between Veolia, their...
New York
NY Man Saves $2,700 with Exterior Electrical Plan
by Bill Eller | May 11, 2023
The town of Oceanside, New York typically only sees a few severe weather storms every year. So, when local resident and homeowner Tom W. noticed his lights flickering sometimes this past summer during some high winds, he made a mental note to investigate further if it...
Dangerous Lead Service Line Removed From Home by Foundation
by Bill Eller | Nov 29, 2022
Gabrielle’s child was sick with lead poisoning because of their home's lead service line. She and her son lived with her father in his Lockport, New York, home. Her father diligently worked two jobs to help his daughter support his grandchild, despite a series of...
Lead Water Line Replacement: New York Homeowner Saves Big
by Bill Eller | Sep 20, 2022
Linda B., a New York homeowner, had been widowed and was looking for assurance that repair costs wouldn't force her from her home. She turned to HomeServe. Linda B. of Lockport, New York, has had a difficult time of late, losing her husband in December and struggling...
PSEG Customer Saves $5,400 on Sewer Line Repair
by Bill Eller | Jun 4, 2021
A Proactive Step Saves a Homeowner Thousands For PSEG customer, Jack C. of Amityville, N.Y., owning a 70-year-old home came with both charm and the awareness of potential issues. Understanding that older homes can present unexpected challenges, he made a proactive...
Case Study: Buffalo, NY
by HomeServe USA | Apr 13, 2020
In early January, there was a knock on Dolores K.’s front door and a Buffalo Water representative told the 81-year-old woman a sinkhole in the road in front of her house was caused by a leak in her water service line – and she had 24 hours to have it repaired or her...
Case Study: New York State
by HomeServe USA | Apr 13, 2020
The National League of Cities (NLC) Service Line Warranty Program works in partnership with over 700 municipalities and utilities across the U.S., educating homeowners about their water and sewer service line responsibilities and providing optional, affordable...
Positive Stories Offer Hope During Coronavirus Epidemic
by HomeServe USA | Apr 2, 2020
With ever-increasing numbers of confirmed coronavirus cases, businesses shuttering, layoffs and furloughs, it is only natural that we seek out positive stories to counterbalance growing anxiety. The good news is we are rising to the occasion, being kind and helpful to...
Is Your Tap Water Safe to Drink?
by Bill Eller | Jul 31, 2019
As a municipal official, you want to know that your residents’ tap water is safe to drink, but there may be things lurking in the water supply of which you are unaware. Groundwater supplies may be contaminated with arsenic, chemicals and pathogens discharged from...
HomeServe Cares Foundation Announces Winners of ‘Caring for Community’ Grant Program
by Bill Eller | Jul 11, 2019
The Winners Will Each Receive $25,000 to Support Community-Enhancement Projects. NORWALK, Conn.--( BUSINESS WIRE )--HomeServe USA announced today the first-ever winners of the HomeServe Cares Foundation’s (HSCF) Caring for Community grant program. The initiative,...
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Recent Posts
Orangeburg, NY Resident Saves $4,000 in Water Line Repairs
When Viola customer Ida R. saw a neighbor having water line work done in their Orangeburg, New York, neighborhood, she was curious. When she asked about it, she learned that her neighbor had an emergency home repair plan through a partnership between Veolia, their...
NY Man Saves $2,700 with Exterior Electrical Plan
The town of Oceanside, New York typically only sees a few severe weather storms every year. So, when local resident and homeowner Tom W. noticed his lights flickering sometimes this past summer during some high winds, he made a mental note to investigate further if it...
Dangerous Lead Service Line Removed From Home by Foundation
Gabrielle’s child was sick with lead poisoning because of their home's lead service line. She and her son lived with her father in his Lockport, New York, home. Her father diligently worked two jobs to help his daughter support his grandchild, despite a series of...









