A group of the top contractors in HomeServe’s network of more than 1,600 across the country attended the fourth-annual Contractors Conference Sept. 18-20 in San Antonio, where they discussed continuous improvement of customer service, closing the labor gap and...
Water Solutions
How Much Is An Aging System Costing Your Water Utility?
by Bill Eller | Sep 11, 2019
You may think you’re saving money by delaying capital improvements and approaching repairs on a reactive, instead of proactive, basis. After all, addressing aging infrastructure is a pricey proposition. But so is losing thousands, or possibly millions, of gallons of...
Home Maintenance Challenges of Aging in Place
by Bill Eller | Aug 29, 2019
Home maintenance challenges are a key factor for aging Americans wishing to remain in their own homes. According to U.S. Census data, the number of Americans aged 65 and older is expected to be 22% by 2050, and a growing trend for this population is “aging in place.”...
Now is the Time to Think About Frozen Pipes
by Bill Eller | Aug 26, 2019
Summer is ending – time to think about frozen pipes. As the weather begins to cool and we enjoy all those pleasures that come with fall, don’t forget that homeowners should be preparing so they don’t encounter an unpleasant surprise. On average, a quarter...
Skilled Trades Offer a Bright Future for Minorities and Women
by Bill Eller | Aug 12, 2019
The skilled trades offer a faster, less expensive route to stable, well-paying jobs, and 17.5 percent of skilled tradespeople will go on to start their own business and become self-employed – the American Dream. Despite all this, there is an anticipated shortage of...
Is Your Tap Water Safe to Drink?
by Bill Eller | Jul 31, 2019
As a municipal official, you want to know that your residents’ tap water is safe to drink, but there may be things lurking in the water supply of which you are unaware. Groundwater supplies may be contaminated with arsenic, chemicals and pathogens discharged from...
Take Over Your Block: An Interview With Better Block Foundation
by Bill Eller | Jul 23, 2019
The latest NLC housing report addresses the importance of neighborhood revitalization. Christie Myers, Managing Director of Opportunity Dallas, interviewed Krista Nightengale, Managing Director of Better Block Foundation, about the great work they are doing to build...
National League of Cities (NLC) 2019 Housing Report
by Bill Eller | Jul 19, 2019
Earlier this month the National League of Cities (NLC) released a comprehensive affordable housing report entitled "Homeward Bound: The Road to Affordable Housing" Rising home prices and stagnant wages have put tremendous strain on housing markets across the country....
HomeServe Cares Foundation Announces Winners of ‘Caring for Community’ Grant Program
by Bill Eller | Jul 11, 2019
The Winners Will Each Receive $25,000 to Support Community-Enhancement Projects. NORWALK, Conn.--( BUSINESS WIRE )--HomeServe USA announced today the first-ever winners of the HomeServe Cares Foundation’s (HSCF) Caring for Community grant program. The initiative,...
Three Ways Scranton Is Rebuilding Its Legacy
by Bill Eller | Jul 9, 2019
Bill Eller, Vice President of Business Development recently contributed an article to the NLC's Love My City campaign about the three ways Scranton, Pennsylvania is rebuilding its legacy. As the National League of Cities gives member cities across the country some...
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Recent Posts
Apprentice Scholarship Program Develops Skilled Water Workers
The water and wastewater industry has suffered challenges attracting employees over the past few years. The ServLine by HomeServe Apprentice Scholarship is designed to address the challenges faced by rural water systems in attracting and developing the next generation...
Workforce Shortage More Than Local
Help Wanted signs are prevalent across the United States including in the water and wastewater industry. The workforce shortage will have a far reaching impact on utilities, especially if construction and upgrades are planned. Systems should expect the shortage...
Lead Service Lines Highly Impact Low-Income, Minority Households
The lead water service lines in this country need to be replaced, but replacement programs need to keep low-income homeowners in mind in the planning stages. There are nine million homes in America that get their water through lead water service lines, and lead water...