Shirley C., her child and her grandchild lived together in her Georgia home, but the homeowner was dealing with a host of home repair issues she couldn’t afford to fix. The home had major electrical and plumbing problems. The electrical service box had a melted cable...
Kim Dailey and Brianna Govoni present to the Electric Cooperatives Association for Virginia, Maryland, and Delaware. July 2020.
As a life-long resident of Jackson, Mississippi, Alfred D. is no stranger to the city’s hot summers. For many years, he had a home air conditioning system to keep the humidity and high temperatures at bay. However, the retiree’s air conditioning system finally, after...
Richard K. of Canton, Ohio, had a problem: water was getting inside his home’s electrical service panel. Not only that, but both the panel and his electrical service line had become badly corroded. The deterioration of his electric line likely allowed water to seep...
Millennials have overtaken Baby Boomers as the largest generation currently in the workforce, and the oldest members of the generation are staring down 40. They also make up a significant component of the energy consumer market. Also, they’re more vulnerable to...
Shannon, a Southern California Gas customer, was at risk of economic shock when learned she had a problem with her gas service line. Service was temporarily discontinued to her home after a leak was detected. “The gas company could detect that there was extra gas...
“When I came home that evening, I smelled gas very strongly,” Dorothy said. It’s every homeowner’s nightmare – a gas service line failure. Dorothy, a Houston resident and CenterPoint customer, learned that her gas service line, although only 15 years old, was leaking....
Contractor Wayne Colletti of Omega Electric shares his experience working with HomeServe USA.
Eric Morris, Customer Programs Manager at American Electric Power, speaks about his experience with the HomeServe program. From the 2017 HomeServe Partner Conference.
HomeServe's state-of-the-art Call Center building builds off the success of HomeServe’s original Chattanooga Contact Center location where 325 employees work around the clock to service customers’ repair needs. HomeServe protects its over 3.4 million customers across...
Josh Cleveland from EnergyUnited, a HomeServe partner discusses the collaborative relationship with senior HomeServe leadership the Co-op has experienced through partnership. From the 2023 Cooperative Webinar: Enhancing Member Engagement and Loyalty.
Josh Cleveland from EnergyUnited, a HomeServe partner, explains the benefits of HomeServe marketing the program to members. From the 2023 Cooperative Webinar: Enhancing Member Engagement and Loyalty.
Josh Cleveland from EnergyUnited, a HomeServe partner explains the benefits of partnering with HomeServe. From the 2023 Cooperative Webinar: Enhancing Member Engagement and Loyalty.
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