The electric cooperative Member Loyalty Index (MLI) originated from two co-op communications leaders seeking ways to better align their co-ops’ offerings with what their members wanted. They came across a study that was used as a basis for the first MLI survey, which...
Josh Cleveland from EnergyUnited speaks about the benefits of partnering with HomeServe, giving a brief history the cooperative's needs and goals and the Utility’s performance in Repairs Completed, Customer Savings for their members, and increased Customer...
Josh Cleveland, Key Accounts Manager, at EnergyUnited speaks about his experience with the HomeServe program and how it has deepened member relationships. From the 2023 Cooperative Webinar: Enhancing Member Engagement and Loyalty.
Josh Cleveland from EnergyUnited, a HomeServe partner discusses the role the HomeServe Cares Foundation plays in serving the community and the importance of it. From the 2023 Cooperative Webinar: Enhancing Member Engagement and Loyalty.
Josh Cleveland from EnergyUnited speaks about the benefits of partnering with HomeServe and the Utility’s performance. From the 2023 Cooperative Webinar: Enhancing Member Engagement and Loyalty.
Josh Cleveland from EnergyUnited, a HomeServe partner discusses the collaborative relationship with senior HomeServe leadership the Co-op has experienced through partnership. From the 2023 Cooperative Webinar: Enhancing Member Engagement and Loyalty.
Josh Cleveland from EnergyUnited, a HomeServe partner, explains the benefits of HomeServe marketing the program to members. From the 2023 Cooperative Webinar: Enhancing Member Engagement and Loyalty.
Josh Cleveland from EnergyUnited, a HomeServe partner explains the benefits of partnering with HomeServe. From the 2023 Cooperative Webinar: Enhancing Member Engagement and Loyalty.
Kim Dailey and Brianna Govoni present to the Electric Cooperatives Association for Virginia, Maryland, and Delaware. July 2020.
Eric Morris, Customer Programs Manager at American Electric Power, speaks about his experience with the HomeServe program. From the 2017 HomeServe Partner Conference.
The electric cooperative Member Loyalty Index (MLI) originated from two co-op communications leaders seeking ways to better align their co-ops’ offerings with what their members wanted. They came across a study that was used as a basis for the first MLI survey, which...
Josh Cleveland from EnergyUnited speaks about the benefits of partnering with HomeServe, giving a brief history the cooperative's needs and goals and the Utility’s performance in Repairs Completed, Customer Savings for their members, and increased Customer...
Josh Cleveland, Key Accounts Manager, at EnergyUnited speaks about his experience with the HomeServe program and how it has deepened member relationships. From the 2023 Cooperative Webinar: Enhancing Member Engagement and Loyalty.
Search