The electric cooperative Member Loyalty Index (MLI) originated from two co-op communications leaders seeking ways to better align their co-ops’ offerings with what their members wanted. They came across a study that was used as a basis for the first MLI survey, which...
Skilled Labor Gap
Watch Residential Infrastructure Day by HomeServe
by Kimberly Dailey | May 13, 2024
Residential Infrastructure Day focuses attention on the importance of these facilities and the providers who ensure that all families have equitable access to clean water, comfortable temperatures, efficiency, and communication technology in their homes through...
EnergyUnited’s Josh Cleveland Discusses Partner HomeServe Cares Foundation in Community
by HomeServe USA | Jan 26, 2024
Josh Cleveland from EnergyUnited, a HomeServe partner discusses the role the HomeServe Cares Foundation plays in serving the community and the importance of it. From the 2023 Cooperative Webinar: Enhancing Member Engagement and Loyalty.
EnergyUnited’s Josh Cleveland Speaks on Value of HomeServe Partnership to Members and Co-op
by HomeServe USA | Jan 26, 2024
Josh Cleveland from EnergyUnited speaks about the benefits of partnering with HomeServe and the Utility’s performance. From the 2023 Cooperative Webinar: Enhancing Member Engagement and Loyalty.
EnergyUnited’s Josh Cleveland Discusses Collaborative Partnership with HomeServe
by HomeServe USA | Jan 26, 2024
Josh Cleveland from EnergyUnited, a HomeServe partner discusses the collaborative relationship with senior HomeServe leadership the Co-op has experienced through partnership. From the 2023 Cooperative Webinar: Enhancing Member Engagement and Loyalty.
EnergyUnited’s Josh Cleveland Talks Benefits of Marketing Partner HomeServe to Members
by HomeServe USA | Jan 26, 2024
Josh Cleveland from EnergyUnited, a HomeServe partner, explains the benefits of HomeServe marketing the program to members. From the 2023 Cooperative Webinar: Enhancing Member Engagement and Loyalty.
HomeServe Contractor Victor Karcher Discusses Repair Follow-Up
by HomeServe USA | Jan 26, 2024
HomeServe contractor Victor Karcher of Precision Electric discusses what happens after a repair is completed in a customer’s home. From the 2023 Cooperative Webinar: Enhancing Member Engagement and Loyalty.
HomeServe Contractor Victor Karcher Explains Job Assignment Process
by HomeServe USA | Jan 26, 2024
Victor Karcher of Precision Electric explains how he receives repair jobs from HomeServe. From the 2023 Cooperative Webinar: Enhancing Member Engagement and Loyalty.
HomeServe Contractor Explains Increase in Provider Customer Satisfaction with Program
by HomeServe USA | Jan 26, 2024
HomeServe contractor Victor Karcher of Precision explains how a utility/municipality can increase customer satisfaction by partnering with HomeServe. From the 2023 Cooperative Webinar: Enhancing Member Engagement and Loyalty.
Contractor Victor Karcher Discusses HomeServe Partnership Benefits
by HomeServe USA | Jan 26, 2024
Victor Karcher from Precision Electric, a network contractor shares his experience in delivering outstanding service to residents and the benefits of partnering with HomeServe.
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Recent Posts
Enhance Member Loyalty with Strategic Partnerships
The electric cooperative Member Loyalty Index (MLI) originated from two co-op communications leaders seeking ways to better align their co-ops’ offerings with what their members wanted. They came across a study that was used as a basis for the first MLI survey, which...
Watch Residential Infrastructure Day by HomeServe
Residential Infrastructure Day focuses attention on the importance of these facilities and the providers who ensure that all families have equitable access to clean water, comfortable temperatures, efficiency, and communication technology in their homes through...
EnergyUnited’s Josh Cleveland Discusses Partner HomeServe Cares Foundation in Community
Josh Cleveland from EnergyUnited, a HomeServe partner discusses the role the HomeServe Cares Foundation plays in serving the community and the importance of it. From the 2023 Cooperative Webinar: Enhancing Member Engagement and Loyalty.