Utilities in the US are in the midst of the most challenging yet potentially exciting time in their long history. The combination of deregulation and increased efficiency is causing utilities to look inward at how they can strengthen customer relationships. A white...
“When I came home that evening, I smelled gas very strongly,” Dorothy said. It’s every homeowner’s nightmare – a gas service line failure. Dorothy, a Houston resident and CenterPoint customer, learned that her gas service line, although only 15 years old, was leaking....
Originally posted on timesunion.com NISKAYUNA — Two weeks after Caryn Luna shared her story with the Times Union about facing a bill for thousands of dollars for a broken service line pipe, she's been flooded with support — and now relief. A national emergency home...
Katy C. of Hyattsville, Maryland, had a nasty surprise waiting in her mailbox – a water bill for $1,000. “It was usually $80 or $100,” she said of the stunning notice. Katy didn’t understand how her bill could have spiked so high without corresponding water use, so...
HomeServe contractors speak on their experiences with HomeServe. From the 2018 HomeServe Contractor Conference.
When Robin Tusa of Tusa’s Plumbing was at Tijuana B.’s Fort Worth, Texas, home, she noticed something odd: When they plugged in her equipment, they turned off their television. Tusa, a HomeServe USA network contractor, was at the home to unclog a sewer line when she...
BPU and the Unified Government (UG) first partnered with HomeServe USA, a leading provider of home repair service solutions for residents and customers in 2016. Services include water service line repairs, sewer line repairs, and in-home plumbing plans, among other...
Winning PartnershipsThrough our partnerships with more than 1,000 co-ops, utilities, cities, municipalities and associations across North America, HomeServe USA protects over 4 million customers from the expense and inconvenience of home emergency repairs. We are...
Many homeowners never wonder if their house has an old wiring system, plugging all sorts of devices in for regular use. But are residents putting a 21st century demand on a 20th century electrical system? In today’s technology-dependent world, we are putting a greater...
Home Maintenance is a key factor for aging Americans wishing to remain in their own homes, or in the modern vernacular, those who prefer "aging in place." According to U.S. Census data, 61.3 million Americans aged 65 by 2029, and a growing trend for this population is...
Victor Karcher of Precision Electric explains how he receives repair jobs from HomeServe. From the 2023 Cooperative Webinar: Enhancing Member Engagement and Loyalty.
HomeServe contractor Victor Karcher of Precision explains how a utility/municipality can increase customer satisfaction by partnering with HomeServe. From the 2023 Cooperative Webinar: Enhancing Member Engagement and Loyalty.
Victor Karcher from Precision Electric, a network contractor shares his experience in delivering outstanding service to residents and the benefits of partnering with HomeServe.
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