“NOVEC Solutions is a NOVEC subsidiary dedicated to providing members with a network of services they can trust,” said Gilbert Jaramillo, Vice President of NOVEC Solutions. “In 2018, HomeServe became our provider of repair and replacement service plans for a wide...
It started with a high electric bill. “I should have known then,” said Carol R. of Mason, Illinois. “The electricity bill went to $450.” However, it was the tail end of spring, and she was still using the furnace. Maybe the unseasonable cold was the problem. But just...
New HVAC Solution Boosts Residential Energy Efficiency, Affordability and Customer Satisfaction Norwalk, CT – August 9, 2022 – A new solution – the HomeServe Advantage Program is an all-inclusive, hassle-free residential HVAC subscription service to help utilities...
One of the most promising strategies for achieving utility energy efficiency goals is the increased adoption of high-efficiency heating and cooling equipment. A new subscription makes efficient upgrades an easier decision for residential utility customers and delivers...
Grady Electric Membership Corporation provides power to more than 19,000 members through nearly 3,300 miles of line in southwest Georgia. The cooperative, which has served its local communities for more than 80 years, was looking for a program to provide emergency...
Southwestern Electrical Cooperative, which has served as a rural community partner for more than 80 years in Illinois, provides power to more than 24,000 members through nearly 3,500 miles of power lines. As part of providing exceptional service and value to their...
HomeServe’s experience with our numerous partnerships has shown that a collaborative multi-channel approach to educating homeowners is the most effective way to market the program to consumers. We are committed to representing the cooperative brand in a way that...
HomeServe is dedicated to the continuous improvement of all aspects in our service delivery.Member Service Approach The front line for HomeServe’s outstanding service delivery to customers is our award-winning contact center, where 640+ U.S.-based in-house agents...
Mesa, Az. – April 6, 2022 -- HomeServe USA (HomeServe), a leading provider of service plans, repair, and installation services for the home, today announced the acquisition of Sure Temp Air Conditioning LLC (Sure Temp or the Company). Based in Mesa, Arizona, the...
A quarter of all U.S. households and two-thirds of low-income households have high energy burdens, meaning they spend more than 6 percent of their annual income on energy costs, and two out of five low-income households have severe energy burdens, meaning that they...
Josh Cleveland from EnergyUnited, a HomeServe partner discusses the role the HomeServe Cares Foundation plays in serving the community and the importance of it. From the 2023 Cooperative Webinar: Enhancing Member Engagement and Loyalty.
Josh Cleveland from EnergyUnited speaks about the benefits of partnering with HomeServe and the Utility’s performance. From the 2023 Cooperative Webinar: Enhancing Member Engagement and Loyalty.
Josh Cleveland from EnergyUnited, a HomeServe partner discusses the collaborative relationship with senior HomeServe leadership the Co-op has experienced through partnership. From the 2023 Cooperative Webinar: Enhancing Member Engagement and Loyalty.
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