When Mary Lynn and her husband purchased their rural Kentucky home more than 40 years ago, she was confident that he could handle any home repairs that came their way. However, once she lost her high school sweetheart and husband of nearly 50 years, she started to...
A Drop of Kindness - HomeServe Donation Helps Louisville Water's Affordability Efforts Louisville, KY (July 14, 2021) – A $12,000 donation from HomeServe USA, a leading provider of home repair solutions, will help provide assistance to Louisville Water customers who...
Jessica G. of Albuquerque was struggling with degenerative nerve disease and late-stage cancer, but she had the support of her extended family and her business, SOS of New Mexico, to keep her occupied. As a long-time, second-generation business owner, she was able to...
As a life-long resident of Jackson, Mississippi, Alfred D. is no stranger to the city’s hot summers. For many years, he had a home air conditioning system to keep the humidity and high temperatures at bay. However, the retiree’s air conditioning system finally, after...
Katy C. of Hyattsville, Maryland, had a nasty surprise waiting in her mailbox – a water bill for $1,000. “It was usually $80 or $100,” she said of the stunning notice. Katy didn’t understand how her bill could have spiked so high without corresponding water use, so...
Shirley C., her child and her grandchild lived together in her Georgia home, but the homeowner was dealing with a host of home repair issues she couldn’t afford to fix. The home had major electrical and plumbing problems. The electrical service box had a melted cable...
Kim Dailey and Brianna Govoni present to the Electric Cooperatives Association for Virginia, Maryland, and Delaware. July 2020.
As a life-long resident of Jackson, Mississippi, Alfred D. is no stranger to the city’s hot summers. For many years, he had a home air conditioning system to keep the humidity and high temperatures at bay. However, the retiree’s air conditioning system finally, after...
Richard K. of Canton, Ohio, had a problem: water was getting inside his home’s electrical service panel. Not only that, but both the panel and his electrical service line had become badly corroded. The deterioration of his electric line likely allowed water to seep...
When Robin Tusa of Tusa’s Plumbing was at Tijuana B.’s Fort Worth, Texas, home, she noticed something odd. Before plugging in Tusa’s equipment, the customer turned off the television. Tusa, a HomeServe network contractor, was at the home to unclog a sewer line when...
Charles M., a resident of Asheboro, North Carolina, was concerned about the aging, corroded fuse box in his home. Despite the health issues he and his wife faced, along with their fixed income, it was the deteriorating fuse box that kept Charles awake at night. He...
Itzel Perez Dominguez considered the purchase of a home – her first – carefully. She knew she’d be responsible for mortgage, homeowners insurance and taxes and she reviewed her options thoroughly before committing to buying a home in Minneapolis. Buying a home for her...
Anita I. and her family had to be innovative to survive a winter after experiencing a furnace failure in their Dunbar, West Virginia, home. Anita placed small heaters in bedrooms and the living room, but the electric system in the home couldn’t handle any more,...
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