Low- and Middle-Income (LMI) households have historically faced obstacles to becoming more energy efficient, despite the outsized impact efficiency measures would have for this population. Low-income households pay more than 7 percent of their income on energy bills,...
Financial Shock
Severe Energy Burdens Weigh Heavily on Low-to-Moderate Income Households
by Kimberly Dailey | Mar 11, 2022
A quarter of all U.S. households and two-thirds of low-income households have high energy burdens, meaning they spend more than 6 percent of their annual income on energy costs, and two out of five low-income households have severe energy burdens, meaning that they...
Oklahoma Man Receives Furnace Repair
by Kimberly Dailey | Mar 2, 2022
After Five Winters Without Heat, Oklahoma Man Receives Furnace Repair Larry H. of Dewey, Oklahoma, had spent five years without a working furnace. “It just quit, and I couldn’t figure out why,” he said. The plains winters are cold, and Larry fended them off with the...
HomeServe Lends a Helping Hand to Homeowners in Need
by Kimberly Dailey | Dec 10, 2021
During the holidays, many of us are looking for ways to lend a helping hand to our friends and neighbors, and HomeServe is no exception – and we take that giving spirit with us throughout the year. Our HomeServe Cares Foundation and Customer First Program provide pro...
Gas Line Repairs Send Struggling Family into Financial Shock
by Kimberly Dailey | Jul 9, 2021
Jessica G. of Albuquerque was struggling with degenerative nerve disease and late-stage cancer, but she had the support of her extended family and her business, SOS of New Mexico, to keep her occupied. As a long-time, second-generation business owner, she was able to...
CenterPoint Energy Foundation and company vendors and suppliers contribute more than $3 million to support severe winter weather relief and recovery efforts
by Kimberly Dailey | Jun 28, 2021
Published by CenterPoint Energy CenterPoint Energy Foundation and company vendors and suppliers contribute more than $3 million to support severe winter weather relief and recovery efforts Houston-Harris County Winter Storm Relief Fund is helping the most vulnerable...
Homeowners Tackle Repairs and Declutter Homes During COVID-19
by Kimberly Dailey | Jun 10, 2021
Biannual State of the Home Survey Finds Many Homeowners Tackling Repairs and Decluttering Homes During COVID-19 NORWALK, CT (June 10, 2021) –HomeServe USA (HomeServe), a leading provider of home repair solutions, announced the findings of the 12th edition of its...
Energy Efficiency: Why Are Some Homeowners Unengaged?
by Kimberly Dailey | Jan 22, 2021
Energy efficiency is an important part of many cooperatives’ demand-side management and outreach efforts, but your message may be ignored, or your member simply may not be able afford the repairs, replacements or upgrades needed to make their homes more energy...
Economic Shock: Solutions for Vulnerable Consumers
by HomeServe USA | Jan 19, 2021
The effects of an economic shock, such as an unexpected home or car repair or a sudden loss of income, can be devastating to homeowners on a fixed income, and the United Nations estimates 40 million Americans are living in poverty. Among those, 18.5 million are living...
Older Jacksonian Gets Help Keeping Cool
by HomeServe USA | Dec 7, 2020
As a life-long resident of Jackson, Mississippi, Alfred D. is no stranger to the city’s hot summers. For many years, he had a home air conditioning system to keep the humidity and high temperatures at bay. However, the retiree’s air conditioning system finally, after...
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HomeServe’s 2023 State of the American Home Survey Results
New HomeServe Survey Measures Appeal of Subscription Services to U.S. Homeowners State of Home Survey Also Found Many Homeowners Continue to be Financially Unprepared for a Home Emergency Repair Norwalk, CT – August 22, 2023 – Subscription services are available for...
NJ Woman Gets Home Repair Help
Catherine E. of Sicklerville, New Jersey, thought that having a policy to cover maintenance and repairs to her home furnace would be a prudent idea. Catherine is an older adult on a fixed income with chronic health issues that require treatment three times a week....
This Infrastructure Week, We Can’t Forget About Residential Infrastructure
Norwalk, Connecticut – 05/12/2023 – Every year during the third week of May – National Infrastructure Week – a little extra attention gets paid to the state of America’s infrastructure. This includes everything from airports, bridges and roads to drinking water,...