Energy consumers have more choices, and it’s no longer enough for a cooperative to simply deliver reliable electrical service – in fact, that has become a baseline expectation from consumers. With their ability to switch providers and a field full of newcomers...
Millennials
HomeServe Home Repair Service Plan Remains a Success!
by Kimberly Dailey | Feb 23, 2018
BPU and the Unified Government (UG) first partnered with HomeServe USA, a leading provider of home repair service solutions for residents and customers in 2016. Services include water service line repairs, sewer line repairs, and in-home plumbing plans, among other...
Providing Peace of Mind to Your Members – Cooperative Partners
by HomeServe USA | Feb 12, 2018
Winning PartnershipsThrough our partnerships with more than 1,000 co-ops, utilities, cities, municipalities and associations across North America, HomeServe USA protects over 4 million customers from the expense and inconvenience of home emergency repairs. We are...
Smart Home Monitoring Tops 2018 Trends for Homeowners
by Kimberly Dailey | Dec 19, 2017
A new article in T&D World predicts renewables, smart home monitoring, AI and IoT will have a massive impact on how energy and utility companies address the market in 2018. Smart Home Monitoring Smart home monitoring with smart meters enables homeowners to track...
Affordable Home Repair Plans Help Coles-Moultrie Electrical Cooperative Deliver Peace of Mind
by Kimberly Dailey | Nov 2, 2017
Coles-Moultrie Electrical Cooperative has served as a rural community partner for nearly 80 years in Illinois. The Cooperative was exploring options for affordable home repair plans for its members when information on HomeServe USA, a new National Rural Electric...
Home Protection Plans Enhance In-Home Safety
by Kimberly Dailey | Jun 15, 2017
June is National Safety Month, a time intended to raise awareness about maintaining safety at home and at work. Electric and gas malfunctions can be hazardous, so this is a good time to review some safety tips and consider home protection plans for these systems that...
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Recent Posts
You Shouldn’t DIY Home Repairs in These Six Areas
While there are many places for homeowners to cut costs with simple DIY home repairs, with some projects there are safety risks and a potential for creating an expensive problem. Here are some DIY home repairs homeowners should not attempt to do. 1. Electrical...
Your Customers’ Real World Experiences
Utilities in the US are in the midst of the most challenging yet potentially exciting time in their long history. The combination of deregulation and increased efficiency is causing utilities to look inward at how they can strengthen customer relationships. A white...
Economic Shock Poses Problem for Millennials
Millennials have overtaken Baby Boomers as the largest generation currently in the workforce, and the oldest members of the generation are staring down 40. They also make up a significant component of the energy consumer market. Also, they’re more vulnerable to...