Social media implications, at the recent Illinois Rural Water Conference, was listed as one of the many challenges utilities currently face and will continue to face over the next 10 years. An MIT study concluded that falsehoods are 70% more likely to be shared with...
Sam Wade
Inflation Red Flags
by Sam Wade | Jun 15, 2022 | Financial Shock, ServLine, Water Solutions
Inflation has and will continue to increase operational cost for water and wastewater utilities. These challenges, seeded by the COVID pandemic, require business and utilities to undertake planning to address these immediate challenges. These challenges require...
Apprentice Scholarship Program Develops Skilled Water Workers
by Sam Wade | Jun 3, 2022 | ServLine, Skilled Labor Gap, Water Solutions
The water and wastewater industry has suffered challenges attracting employees over the past few years. The ServLine by HomeServe Apprentice Scholarship is designed to address the challenges faced by rural water systems in attracting and developing the next generation...
Workforce Shortage More Than Local
by Sam Wade | May 24, 2022 | Home Maintenance, ServLine, Water Solutions
Help Wanted signs are prevalent across the United States including in the water and wastewater industry. The workforce shortage will have a far reaching impact on utilities, especially if construction and upgrades are planned. Systems should expect the shortage...
ServLine Shields Ratepayers, Utilities from Water Loss Costs
by Sam Wade | Jul 16, 2021 | Financial Shock, ServLine, Water Solutions
By SAM WADE Retired NRWA CEO Addressing aging water infrastructure is a priority, but rural systems are squeezed financially by an aging and shrinking customer base and increasing regulatory mandates. Much of the costs associated with infrastructure repair and...
Ratepayer Support for Infrastructure
by Sam Wade | May 18, 2021 | Education, ServLine, Water Solutions
While aging infrastructure is a well-known and mounting problem for the water industry, underinvestment can have devastating long-term consequences for the U.S. economy and the American public. While there are various governmental funding programs at the state and...
Recent Posts
Case Study: Complicated Water Line Repair Completed With Care
“The meter reader said that I had something going on,” Michael M. of Jefferson, Oregon, said. “He said, ‘There’s a lot of water passing through the meter, the reading is high.’" Michael knew that he had an emergency home repair plan to protect his water service line,...
Complicated Water Line Job Completed With Care, Professionalism in Jefferson, Oregon
Michael M. of Jefferson, Oregon had a high water meter reading. He knew that he had an emergency home repair plan to protect his water service line, introduced through a partnership between Jefferson and the NLC Service Line Warranty Program by HomeServe. So, he made...
ServLine – How it works
Running a water system can be complicated. Customer leaks don’t have to be! The ServLine Leak Protection Program helps to safeguard communities and build stronger utilities. Plus, ServLine also lowers costs by helping utilities recapture lost revenue and bad...