As HomeServe’s new CEO, I wanted to take this opportunity to introduce myself. I joined HomeServe in October 2012 as Chief Operating Officer overseeing our customer experience and field technicians. Throughout my years in this role, I have been privileged to work with...
A state audit found that Pittsburgh is losing half of the clean water it processes; Olean, N.Y., loses two of every five gallons; Ontario, Canada, is losing $700 million a year in water leaks – the list goes on and on. America alone loses an estimated 2.1 trillion...
Veterans bring a lot to the table, and many of the skills they learned in the armed forces can benefit your community once they’ve been discharged. Many times, a veteran just needs a helping hand, like Edward Andruskieicz, of Lynn, Massachusetts. Edward, an...
Linda J. of Baton Rouge thought she was covered in the case of an emergency home repair – after all, she had a plumbing policy from a national home warranty company. So when Linda started having drainage issues, she called on K&S Plumbing. The plumber removed...
For Small Cities Month, the National League of Cities is exploring innovative projects and developments that bring will bring small cities to the next level and improve life for residents and business owners. Hendersonville, N.C., is a small city, but its Water and...
The All Together Playground in Orem, Utah, is the first of its kind in Utah County, and on the crest of a movement to make play accessible to all children. This all-abilities playground provides children with disabilities a way to play alongside their peers, and the...
When you think essential infrastructure, you may not think about parks or playgrounds, but providing residents a place for recreation garners socioeconomic benefits, and parks designed for mixed use also can be used in water management and transportation. A park will...
Adam and Jennifer F. loved the first home they bought together, a historic 100 year old house in a quiet Wichita neighborhood – but they didn’t love the sewer line problems that came with it. The couple bought the home knowing that the sewer line would need attention,...
Since Jan. 1, 2011, 10,000 Baby Boomers are eligible to retire daily, and Americans 65 and older will make up 19 percent of the population by 2030. Many of those Baby Boomers would like to stay in their own homes as they age – a trend called “aging in place” – born of...
As municipal officials turn to the cost-savings and environmental and social benefits of green infrastructure, there’s one important factor that can mean the difference between success and failure: community buy-in. How do you convince residents not only to buy-in to...