Charles M. of Asheboro, North Carolina, watched as a young couple he knew built a home across the street from his own. An older adult, he and his wife were dealing with some health issues and were on fixed incomes, but that was not what kept Charles up at night. It...
Kimberly Dailey
This Infrastructure Week, We Can’t Forget About Residential Infrastructure
by Kimberly Dailey | May 12, 2023 | Cooperative of the Future, CSAT, Customer Testimonials, Electrical Grids, Energy Cooperatives, Engagement, Exterior Electric, Financial Shock, Grid Modernization, Infrastructure, Intergenerational Communities, Knowledge Center, Member Service, Press Releases, Products, Service Line Responsibilities, Testimonials
Norwalk, Connecticut – 05/12/2023 – Every year during the third week of May – National Infrastructure Week – a little extra attention gets paid to the state of America’s infrastructure. This includes everything from airports, bridges and roads to drinking water,...
Infrastructure Week 2023
by Kimberly Dailey | May 11, 2023 | Cooperative of the Future, Electrical Grids, Energy Cooperatives, Grid Modernization, Infographics, Infrastructure, Maintenance, Service Line Responsibilities
Happy Infrastructure Week! We will be adding new infrastructure information, statistics, and more every day, so don’t forget to check back.Over the Last Five YearsPeople StoriesCharles M. of Asheboro, North Carolina, watched as a young couple he knew built a home...
Service Line Repair Responsibility of Minneapolis Homeowner
by Kimberly Dailey | May 11, 2023 | Energy Cooperatives, HomeServe Cares, Member Service, Service Line Responsibilities
Itzel Perez Dominguez considered the purchase of a home – her first – carefully. She knew she’d be responsible for mortgage, homeowners insurance and taxes and she reviewed her options thoroughly before committing to buying a home in Minneapolis. Buying a home for her...
Houston Woman Saves Nearly $7,000 to Replace Faulty Plumbing with HomeServe
by Kimberly Dailey | May 11, 2023 | Customer Testimonials, Energy Cooperatives, Member Service, Service Line Responsibilities, Testimonials
Frances W. of Houston, Texas, is an older adult on a fixed income, so when she learned about HomeServe's emergency repair plans, she thought it was a good idea. To protect herself from an emergency repair, she enrolled in plans to protect her exterior water and sewer...
Exterior Electrical Plan Saves NY Man $2,700
by Kimberly Dailey | May 4, 2023 | Energy Cooperatives, Service Line Responsibilities, Testimonials
The town of Oceanside, New York typically only sees a few severe weather storms every year. So, when local resident and homeowner Tom W. noticed his lights flickering sometimes this past summer during some high winds, he made a mental note to investigate further if it...
Electric Repair Made Quicker, Easier With HomeServe Policy
by Kimberly Dailey | Apr 12, 2023 | Customer Testimonials, Energy Cooperatives, Member Service, Testimonials
Ronald S. of Brockton, Mass., had spent three years struggling with a less-than-satisfactory experience with his home warranty company. He’d paid for the contract upfront and felt trapped. So, once the contract expired, he was ready to look anywhere else. Although his...
Iowa Homeowner Faces Furnace Failure During Winter Storm Elliott
by Kimberly Dailey | Jan 20, 2023 | Customer Testimonials, Energy Cooperatives, Member Service, Service Line Responsibilities, Testimonials
Sandra never expected to need her HomeServe policy, but when Winter Storm Elliot froze her water service line solid, we had her back. Sandra J. of Des Moines, Iowa, never expected to use the emergency home repair plan protecting her water service line. “Honestly, I...
HomeServe Ensures a Bright 2022 Holiday Season for Customers
by Kimberly Dailey | Jan 13, 2023 | CSAT, Energy Cooperatives, Engagement, Infographics, Infrastructure, Knowledge Center, Member Service, Service Line Responsibilities
The holidays can be a glorious time of togetherness, giving, and wonderful memories. Unfortunately, for some of HomeServe's customers, the most memorable event of the 2022 holiday season will be that their power lines froze or heating systems shut down due to extreme...
Safety Hazard Avoided Thanks to HomeServe’s Exterior Electric Policy
by Kimberly Dailey | Jan 13, 2023 | Customer Testimonials, Energy Cooperatives, Member Service, Testimonials
The town of Oceanside, New York typically only sees a few severe weather storms every year. So, when local resident and homeowner Tom W. noticed his lights flickering sometimes this past summer during some high winds, he made a mental note to investigate further if it...