Bad debt and mounting maintenance costs: Just call them the Scylla and Charybdis of public water utilities. Much of the investment into the water systems across the nation are nearly half a century in the past and the maintenance bill has come due. The American...
Bill Eller
Lead Service Line Replacement Programs Made More Complex by Incomplete Data
by Bill Eller | Mar 14, 2022 | Communities, Education, Inflow & Infiltration, Infrastructure, Lead in Water, Millennials, Service Line Responsibilities, Water Solutions
We don’t know how many lead service lines remain in service, and estimates vary by the millions. The American Water Works Association estimated that there are more than 6 million lead service lines across the country, but other sources put the number closer to 9...
Infrastructure Bill: Start Planning Now to Obtain Funding for Water Projects
by Bill Eller | Feb 17, 2022 | Education, General Videos, Infrastructure, Knowledge Center, Lead in Water, Videos, Water Solutions, Webinars
The Infrastructure Investment and Jobs Act, or the bipartisan infrastructure bill, will disseminate billions of dollars to states and local governments for infrastructure projects throughout the country, including the replacement of lead service lines. But how will...
Inflation a Financial Shock to the System for LMI Homeowners
by Bill Eller | Feb 11, 2022 | Communities, Financial Shock, Millennials, Water Solutions
Inflation has soared higher than any point in the last four decades, reaching 7.5 percent and spurred by supply-chain issues. The Labor Department announced that the consumer-price index, a measurement of the consumer cost of goods and services, has reached its...
Oklahoma Man Receives Furnace Repair
by Bill Eller | Feb 11, 2022 | Education, Financial Shock, HomeServe Cares, Water Solutions
After Five Winters Without Heat, Oklahoma Man Receives Furnace Repair Larry H. of Dewey, Oklahoma, had spent five years without a working furnace. "It just quit, and I couldn't figure out why," he said. The plains winters are cold, and Larry fended them off with the...
HomeServe Acquires Louisville Based United Plumbing Company
by Bill Eller | Jan 18, 2022 | Contractor Network, ServLine, Water Solutions
Louisville, KY (January 12, 2022) - HomeServe USA (HomeServe), a leading provider of service plans, repair, and installation services for the home, today announced the acquisition of United Plumbing Company (United Plumbing). Based in Goshen, Kentucky, a suburb of...
HomeServe Acquires Louisville Based United Plumbing Company
by Bill Eller | Jan 18, 2022 | By State, HomeServe in the News, Kentucky, Water Solutions
Louisville, KY (January 12, 2022) - HomeServe USA (HomeServe), a leading provider of service plans, repair, and installation services for the home, today announced the acquisition of United Plumbing Company ( United Plumbing ). Based in Goshen, Kentucky, a suburb of...
HomeServe Program Saves Golden State Water Customers Over $1 Million in Home Repairs
by Bill Eller | Jan 4, 2022 | ServLine, Water Solutions
More Than 10,500 Customers Participate in the Repair Plan Program San Dimas, California – December 13, 2021 – Since 2019, HomeServe has offered Golden State Water Company (Golden State Water) customers access to optional, affordable service plans that can help cover...
HomeServe Program Saves Golden State Water Customers Over $1 Million in Home Repairs
by Bill Eller | Jan 4, 2022 | By State, California, HomeServe in the News, Water Solutions
More Than 10,500 Customers Participate in the Repair Plan Program San Dimas, California – December 13, 2021 – Since 2019, HomeServe has offered Golden State Water Company (Golden State Water) customers access to optional, affordable service plans that can help cover...
HomeServe Lends a Helping Hand to Homeowners in Need
by Bill Eller | Dec 10, 2021 | Energy Solutions, Financial Shock, HomeServe Cares, Maintenance, Veterans
During the holidays, many of us are looking for ways to lend a helping hand to our friends and neighbors, and HomeServe is no exception – and we take that giving spirit with us throughout the year. Our HomeServe Cares Foundation and Customer First Program provide pro...
Recent Posts
Hixson Utility District’s Bad Debt from Leaks Reduced with ServLine – Partner Testimonial
Hixson Utility District of Tennessee partnered with HomeServe to offer the ServLine Leak Protection Program in 2019. We spoke with Greg Butler, HUD's General Manager, to learn how the utility's bad debt was reduced when the ServLine program paid for residents' water...
Hixson Utility District’s Customer Service Improvement with ServLine – Partner Testimonial
Hixson Utility District of Tennessee partnered with HomeServe to offer the ServLine Leak Protection Program in 2019. We spoke with Greg Butler, HUD's General Manager, to learn about the excellent customer service the district's residents have received from the...
Hixson Utility District’s Greg Butler Discusses Benefits of ServLine – Partner Testimonial
Hixson Utility District of Tennessee partnered with HomeServe to offer the ServLine Leak Protection Program in 2019. We spoke with Greg Butler, HUD's General Manager, to learn about his utility's and residents' experiences with the benefits of the ServLine program.