Linda B., a New York homeowner, had been widowed and was looking for assurance that repair costs wouldn't force her from her home. She turned to HomeServe. Linda B. of Lockport, New York, has had a difficult time of late, losing her husband in December and struggling...
Water utilities, harried by aging infrastructure and a historic lack of federal infrastructure investment, may see climate change – and the needed infrastructure hardening for water resiliency – as “tomorrow’s crisis,” or something that can be addressed once what to...
Follansbee, WV – Carol Z. and her family moved into their Follansbee home more than a decade ago after inheriting it from her grandmother, but there were problems from the start – there was no working electricity or gas service. Over the years, they learned to adapt...
Anita I. and her family had to be innovative to survive a winter without a working HVAC system in their Dunbar, West Virginia, home. Anita placed small heaters in bedrooms and the living room, but the electric system in the home couldn’t handle any more, leaving other...
The Bipartisan Infrastructure Law provides $15 billion for lead pipe replacements, $3 billion of which will be distributed to states, Tribes, and Territories in 2022, with a priority on underserved communities. This panel discussion with industry and municipal leaders...
Water utilities are struggling with water loss, aging water infrastructure and rising maintenance costs across the country. Bill Eller, Senior Vice President of Business Development at HomeServe, recently interviewed Carolyn Berndt, National League of Cities...
Kelly B. of Gary, Indiana, built her business by making smart choices, and when she received a call from a tenant about a slow drain, she knew that enrolling her rental properties in HomeServe repair plans was another smart decision. The clay sewer pipe between her...
You turn on the tap and water comes out. It seems simple, but it isn’t for millions of homes across the country that have lead water service lines and lead plumbing. Lead is a neurotoxin that is especially dangerous to babies and small children, and children in...
The lead water service lines in this country need to be replaced, but replacement programs need to keep low-income homeowners in mind in the planning stages. There are nine million homes in America that get their water through lead water service lines, and lead water...
Bad debt and mounting maintenance costs: Just call them the Scylla and Charybdis of public water utilities. Much of the investment into the water systems across the nation are nearly half a century in the past and the maintenance bill has come due. The American...