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Kurt Bookout, Public Utilities Director, El Dorado, KS
SLW of America has done exactly what they claim and we have heard nothing but praise from our citizens for the program. The benefit for our City Sewer Department is fewer call-outs; because the homeowners' failing service lines are finally getting fixed. Local plumbers embraced the program and I have heard nothing but positive comments from them. I whole-heartedly endorse the NLC-USP program and feel it will continue to be a valuable approach to proactively addressing the problem of decaying water and sewer infrastructure.
Kurt Bookout
Public Utilities Director
El Dorado, KS
Mary R., Glendale, AZ
“You have my endorsement. I am truly impressed with your services. Very pleased. Gives me confidence that the city gives you an alternative needed to take care of any problems.”
— Mary R.
— Glendale, AZ
James C. Hunt Former Councilmember Clarksburg, Wv
“This program has been available to Clarksburg’s residents for nearly two years, and it’s a real winner. Resident satisfaction is high and it’s a lot easier to tell citizens about this great new service rather than explain why they are on the hook for costly repairs.”
— James C. Hunt
— Former Councilmember
— Clarksburg, WV
Michelle Duff City Clerk Thornton, LA
“Many of our residents are income restricted and the cost to repair a service line could be devastating, and the City wanted the residents to have a low cost option for such repairs. The City’s decision was made through the experience of other communities with SLWA. All input was positive! As the City Clerk, I personally have heard from a handful of citizens that participate in the warranty program and have used the warranty for repairs. All have given positive feedback from their experience.”
— Michelle Duff
— City Clerk
— Thornton, IA
NLC Service Line Warranty Program Partner Testimonial – Michael Rogers, Village of Maywood, Illinois
NLC Service Line Warranty Program Partner Testimonial – Scott Hancock, Maryland Municipal League
NLC Service Line Warranty Program Partner Testimonial – Scott Hancock, Maryland Municipal League
NLC Service Line Warranty Program Partner Testimonial – Scott Hancock, Maryland Municipal League
Read our latest water blog articles.
Click the topic list below left to read our featured articles, or click here to see all blog and article categories.
Public-Private Partnerships May Be Solution to Aging Infrastructure
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HomeServe Cares Foundation Annual Report 2020
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Broken Sewer Line Repair a Relief to Homeowner
Linda J. of Baton Rouge learned the hard way that all home warranties are not created equal when she needed a ...
Cut Costs? Cities Lose Revenue to COVID-19
One of the furthest reaching impacts of COVID-19; one many of your residents will likely not see until it's ...
Water Supply Safety in Focus During Safety Month
During National Safety Month, you’re focusing on ways to be safe both at home and at work. Since we’re all ...
Community Roundtable – Addressing New Challenges from COVID-19
The COVID-19 pandemic has brought new challenges to local and utility leaders.
How do you keep the utilities ...
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2024 SCRWA Annual Conference
Visit our booth to speak with Dantario Dansby, Jenna Hazelet, and Mark Slater to learn how our NLC Service Line Warranty Program and ServLine leak protection program can help address cities’ urgent need […]
2024 ACWA Fall Conference & Exhibition
Speak with Bill Coffey to learn how our NLC Service Line Warranty Program and ServLine leak protection program can help address cities’ urgent need to provide homeowners with resources to […]