HomeServe Contractor Victor Karcher Discusses Repair Follow-Up
HomeServe contractor Victor Karcher of Precision Electric discusses what happens after a repair is completed in a customer’s home. From the 2023 Cooperative Webinar: Enhancing Member Engagement and Loyalty.
HomeServe Contractor Victor Karcher Explains Job Assignment Process
Victor Karcher of Precision Electric explains how he receives repair jobs from HomeServe. From the 2023 Cooperative Webinar: Enhancing Member Engagement and Loyalty.
HomeServe Contractor Explains Increase in Provider Customer Satisfaction with Program
HomeServe contractor Victor Karcher of Precision explains how a utility/municipality can increase customer satisfaction by partnering with HomeServe. From the 2023 Cooperative Webinar: Enhancing Member Engagement and Loyalty.
Contractor Victor Karcher Discusses HomeServe Partnership Benefits
Victor Karcher from Precision Electric, a network contractor shares his experience in delivering outstanding service to residents and the benefits of partnering with HomeServe.
Leak Protection Solutions for Utilities and Their Customers
For utility customers, a high water bill can result in a long payment plan and a feeling of dissatisfaction with the water utility. ServLine protects the customer from the expense and delivers a seamless and positive claims experience, which increases utility customer...
HomeServe and M.U.D. Help Family Replace Lead Water Line
Danielle W. of Omaha was headed home on a weekday afternoon after work with her children when she turned onto her street and saw there had been a substantial change from when her family had left that morning – the street had been dug up. “We hadn’t had a problem (with...
Suspicious Inflated Water Bill Clues Homeowner in to Water Line Leak
Ronald P. of Cornelius, North Carolina had the shock of the century upon opening his quarterly water bill in early July. The number he’d typically expect to see was nearly quadrupled. After reading over a few times to make sure he saw his balance correctly, Ronald...
Blistering Texas Heat Splits Arlington Woman’s Water Line
City of Arlington customer Cynthia C. has always felt a sense of community on her street, and one recent August evening proved no different. Her neighbor reached out to let Cynthia know that there was water bubbling up from her front lawn. Upon a quick look herself,...
HomeServe Reflects on a Year of Protecting Homeowners and Supporting Communities
Looking back at 2023, HomeServe has much to celebrate. In addition to marking our 20th year in business, HomeServe has added over 100 new utility and municipal partners. We look forward to working with them to protect homeowners, promote local economic growth, bolster...
HomeServe Steps In To Help Mom With Water Heater Replacement
Heather S. of Reading, Pa., was in the middle of washing dishes when she noticed something odd – the hot water was just lukewarm. She called upstairs to make sure no one was showering, but that wasn’t the issue. Heather braced herself and went to check on the water...