If you want to run a successfully operating call center, efficiency is vital. Just ask any call center manager what’s their most important mission when it comes to managing the call center, and chances are they’ll tell you: it’s increasing efficiency.
Residential Infrastructure Day Celebrated by HomeServe
Residential Infrastructure Day on May 20th is a day to highlight infrastructure’s “last mile.” It’s the electric, sewer, water, and cable lines that connect homes to utility systems, and household heating, cooling, and water heating equipment critical to everyday...