If you want to run a successfully operating call center, efficiency is vital. Just ask any call center manager what’s their most important mission when it comes to managing the call center, and chances are they’ll tell you: it’s increasing efficiency.
SearchNew HomeServe Survey Shows Growing Number of Homeowners Face Home Repair Emergencies
NORWALK, Conn.--(BUSINESS WIRE)--HomeServe’s latest State of the Home Survey – now in its 15th edition – dealt up a double dose of bad news: The highest percentage ever of Americans (75%) reported having a home repair emergency over the past year while, at the...