If you want to run a successfully operating call center, efficiency is vital. Just ask any call center manager what’s their most important mission when it comes to managing the call center, and chances are they’ll tell you: it’s increasing efficiency.
Montana-Dakota Utilities Offering Protects Homeowner from Dangerous Furnace Before SD Winter Hits
Frances, a Montana-Dakota Utilities customer, had a furnace with a hole in the heat exchanger shield, which could allow carbon monoxide fumes to reach her living spaces if she tried to heat her home. “We turned it on, and there was no heat,” Frances said. However,...