Happy Infrastructure Week! We will be adding new infrastructure information, statistics, and more every day, so don’t forget to check back.Over the Last 5 YearsPeople StoriesItzel Perez Dominguez considered the purchase of a home – her first – carefully. She knew...
Service Line Responsibilities
Replacing Water Heater Was Smooth Experience for Pennsylvania Homeowner
by Peter Buttrick | Mar 30, 2023
It was an odd dripping noise that led John to investigate. “I thought, ‘what is that noise?’” he said. “That’s when I went down into the basement, and my water heater was leaking.” His son had just showered, but the noise wasn’t coming from the bathroom, but from the...
Wisconsin Resident’s Hybrid Approach to Saving Money and the Environment
by Peter Buttrick | Feb 23, 2023
When Steven M. of Hartland, Wisconsin, saw a Thanksgiving promotion at a local auto dealership for hybrid vehicles, he saw an opportunity to save money, both on the initial purchase of the vehicle and on fueling it, and at the same time help the environment....
Safety Hazard Avoided Thanks to HomeServe’s Exterior Electric Policy
by Peter Buttrick | Jan 13, 2023
The town of Oceanside, New York typically only sees a few severe storms every year. So, when local resident and homeowner Tom W. noticed his lights flickering sometimes this past summer during some high winds, he made a mental note to investigate further if it...
Electrical Hazard: HomeServe Helps Landlord Keep Tenants Safe from Across the Country
by Peter Buttrick | Oct 5, 2022
Linda O. sprung into action when her tenants called her about an electrical outage in the home. Linda O. is a property owner, and as a landlord her biggest priority is to ensure her tenants are happy and safe in the place they call home. And even though Linda lives in...
Climate Change Will Cost Utilities Millions if Not Addressed
by Peter Buttrick | Sep 19, 2022
Climate change spells lowered efficiency, increased expenses and more outages – the only thing customers dislike more than rate increases – and as the demand for energy increases, the problems around climate change only loom larger. The decade between 2000 to 2010 was...
HomeServe Protects A Colorado Resident from the Elements – and an Empty Wallet
by Peter Buttrick | May 3, 2022
On a sunny March day in Aurora, Colorado, Robert Z. noticed that it felt a bit drafty in his home. Upon further investigation, he quickly realized his furnace was not running, and despite his best efforts, it wasn't kicking back on. Although his furnace was not...
Electric Resiliency Plans
by HomeServe USA | Apr 12, 2022
Your customers' safety, comfort and convenience are dependent on electric power, however, power outages are inevitable. HomeServe offers home protection plans that help expedite reconnection and even help cover damage from weather related incidents so that your...
LMI Households Face Obstacles to Achieving Energy Efficiency
by Peter Buttrick | Apr 11, 2022
Low- and Middle-Income (LMI) households have historically faced obstacles to becoming more energy efficient, despite the outsized impact efficiency measures would have for this population. Low-income households pay more than 7 percent of their income on energy bills,...
Severe Energy Burdens Weigh Heavily on Low-to-Moderate Income Households
by Peter Buttrick | Mar 11, 2022
A quarter of all U.S. households and two-thirds of low-income households have high energy burdens, meaning they spend more than 6 percent of their annual income on energy costs, and two out of five low-income households have severe energy burdens, meaning that they...
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