As a life-long resident of Jackson, Mississippi, Alfred D. is no stranger to the city’s hot summers. For many years, he had a home air conditioning system to keep the humidity and high temperatures at bay. However, the retiree’s air conditioning system finally, after...
Customer Testimonials
HomeServe Network Contractor Helps Ensure Customer’s Safety through HomeServe Cares
by HomeServe USA | Mar 27, 2020
When Robin Tusa of Tusa’s Plumbing was at Tijuana B.’s Fort Worth, Texas, home, she noticed something odd. Before plugging in Tusa’s equipment, the customer turned off the television. Tusa, a HomeServe network contractor, was at the home to unclog a sewer line when...
Emergency Home Repair Plan Company Helps Family Focus on Cancer Fight
by HomeServe USA | Mar 27, 2020
Since Christmas Day, the Rettinger family has not been thinking about home repair – in fact, it’s been the last thing on their minds. Since husband and father Dave went to the hospital with stomach pains on Christmas, only to subsequently find out that he faces stage...
HomeServe Helps Yonkers Resident Solve a Serious Problem
by HomeServe USA | Mar 27, 2020
Evangelina Gonzalez of Yonkers noticed many of her neighbors were experiencing water line breaks, especially during the winter months, and began worrying about the line servicing her home. The City of Yonkers partnered with a warranty company (NOT HomeServe) to offer...
Woman Struggling with Cancer Gets Helping Hand from HomeServe
by HomeServe USA | Mar 27, 2020
Jessica G. of Albuquerque was struggling with degenerative nerve disease and late-stage cancer, but she had the support of her extended family and her business, SOS of New Mexico, to keep her occupied. As a long-time, second-generation business owner, she was able to...
Economic Shock Poses Problem for Millennials
by Kimberly Dailey | Mar 9, 2020
Millennials have overtaken Baby Boomers as the largest generation currently in the workforce, and the oldest members of the generation are staring down 40. They also make up a significant component of the energy consumer market. Also, they’re more vulnerable to...
Gas Line Repair Puts Homeowner at Risk of Economic Shock
by Kimberly Dailey | Feb 14, 2020
Shannon, a Southern California Gas customer, was at risk of economic shock when learned she had a problem with her gas service line. Service was temporarily discontinued to her home after a leak was detected. “The gas company could detect that there was extra gas...
Gas Service Line Repair is a Financial Shock
by Kimberly Dailey | Jan 10, 2020
“When I came home that evening, I smelled gas very strongly,” Dorothy said. It’s every homeowner’s nightmare – a gas service line failure. Dorothy, a Houston resident and CenterPoint customer, learned that her gas service line, although only 15 years old, was leaking....
Recent Posts
Electric Repair Made Quicker, Easier With HomeServe Policy
Ronald S. of Brockton, Mass., had spent three years struggling with a less-than-satisfactory experience with his home warranty company. He’d paid for the contract upfront and felt trapped. So, once the contract expired, he was ready to look anywhere else. Although his...
Iowa Homeowner Faces Furnace Failure During Winter Storm Elliott
Sandra never expected to need her HomeServe policy, but when Winter Storm Elliot froze her water service line solid, we had her back. Sandra J. of Des Moines, Iowa, never expected to use the emergency home repair plan protecting her water service line. “Honestly, I...
Safety Hazard Avoided Thanks to HomeServe’s Exterior Electric Policy
The town of Oceanside, New York typically only sees a few severe weather storms every year. So, when local resident and homeowner Tom W. noticed his lights flickering sometimes this past summer during some high winds, he made a mental note to investigate further if it...