Eric Morris, Customer Programs Manager at American Electric Power, speaks about his experience with the HomeServe program. From the 2017 HomeServe Partner Conference.
Contractor Network
HomeServe Call Center Inbounce Customer Service and Sales
HomeServe's state-of-the-art Call Center building builds off the success of HomeServe’s original Chattanooga Contact Center location where 325 employees work around the clock to service customers’ repair needs. HomeServe protects its over 3.4 million customers across...
HomeServe Call Center Workforce Training
HomeServe's state-of-the-art Call Center building builds off the success of HomeServe’s original Chattanooga Contact Center location where 325 employees work around the clock to service customers’ repair needs. HomeServe protects its over 3.4 million customers across...
HomeServe Call Center Contractor Operations
HomeServe's state-of-the-art Call Center building builds off the success of HomeServe’s original Chattanooga Contact Center location where 325 employees work around the clock to service customers’ repair needs. HomeServe protects its over 3.4 million customers across...
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HomeServe Contractor Victor Karcher Discusses Repair Follow-Up
HomeServe contractor Victor Karcher of Precision Electric discusses what happens after a repair is completed in a customer’s home. From the 2023 Cooperative Webinar: Enhancing Member Engagement and Loyalty.
HomeServe Contractor Victor Karcher Explains Job Assignment Process
Victor Karcher of Precision Electric explains how he receives repair jobs from HomeServe. From the 2023 Cooperative Webinar: Enhancing Member Engagement and Loyalty.
HomeServe Contractor Explains Increase in Provider Customer Satisfaction with Program
HomeServe contractor Victor Karcher of Precision explains how a utility/municipality can increase customer satisfaction by partnering with HomeServe. From the 2023 Cooperative Webinar: Enhancing Member Engagement and Loyalty.