Sandra never expected to need her HomeServe policy, but when Winter Storm Elliot froze her water service line solid, we had her back. Sandra J. of Des Moines, Iowa, never expected to use the emergency home repair plan protecting her water service line. “Honestly, I...
The holidays can be a glorious time of togetherness, giving, and wonderful memories. Unfortunately, for some of HomeServe's customers, the most memorable event of the 2022 holiday season will be that their power lines froze or heating systems shut down due to extreme...
The town of Oceanside, New York typically only sees a few severe weather storms every year. So, when local resident and homeowner Tom W. noticed his lights flickering sometimes this past summer during some high winds, he made a mental note to investigate further if it...
Linda O. sprung into action when her tenants called her about an electrical outage in the home. Linda O. is a property owner, and as a landlord her biggest priority is to ensure her tenants are happy and safe in the place they call home. And even though Linda lives in...
Climate change spells lowered efficiency, increased expenses and more outages – the only thing members dislike more than rate increases – and as the demand for energy increases, the problems around climate change only loom larger. The decade between 2000 to 2010 was...
One of the most promising strategies for achieving utility energy efficiency goals is the increased adoption of high-efficiency heating and cooling equipment. A new subscription makes efficient upgrades an easier decision for residential utility customers and delivers...
Grady Electric Membership Corporation provides power to more than 19,000 members through nearly 3,300 miles of line in southwest Georgia. The cooperative, which has served its local communities for more than 80 years, was looking for a program to provide emergency...
On a sunny March day in Aurora, Colorado, Robert Z. noticed that it felt a bit drafty in his home. Upon further investigation, he quickly realized his furnace was not running, and despite his best efforts, it wasn't kicking back on. Although his furnace was not...
HomeServe’s experience with our numerous partnerships has shown that a collaborative multi-channel approach to educating homeowners is the most effective way to market the program to consumers. We are committed to representing the cooperative brand in a way that...
HomeServe is dedicated to the continuous improvement of all aspects in our service delivery.Member Service Approach The front line for HomeServe’s outstanding service delivery to customers is our award-winning contact center, where 640+ U.S.-based in-house agents...
Josh Cleveland, Key Accounts Manager, at EnergyUnited speaks about his experience with the HomeServe program and how it has deepened member relationships. From the 2023 Cooperative Webinar: Enhancing Member Engagement and Loyalty.
Josh Cleveland from EnergyUnited, a HomeServe partner discusses the role the HomeServe Cares Foundation plays in serving the community and the importance of it. From the 2023 Cooperative Webinar: Enhancing Member Engagement and Loyalty.
Josh Cleveland from EnergyUnited speaks about the benefits of partnering with HomeServe and the Utility’s performance. From the 2023 Cooperative Webinar: Enhancing Member Engagement and Loyalty.
Search