Charles M. of Asheboro, North Carolina, watched as a young couple he knew built a home across the street from his own. An older adult, he and his wife were dealing with some health issues and were on fixed incomes, but that was not what kept Charles up at night. It...
Anita I. and her family had to be innovative to survive a winter after experiencing a furnace failure in their Dunbar, West Virginia, home. Anita placed small heaters in bedrooms and the living room, but the electric system in the home couldn’t handle any more,...
Climate change isn’t doing our infrastructure any favors as heat waves melt roofs, roadways and airport runways, burst water mains, kink railway ties and crack bridge supports. The heat also is making us sick. More than 700 people in the U.S. die each year of...
On a sunny March day in Aurora, Colorado, Robert Z. noticed that it felt a bit drafty in his home. Upon further investigation, he quickly realized his furnace was not running, and despite his best efforts, it wasn't kicking back on. Although his furnace was not...
Low- and Middle-Income (LMI) households have historically faced obstacles to becoming more energy efficient, despite the outsized impact efficiency measures would have for this population. Low-income households pay more than 7 percent of their income on energy bills,...
While there are many places for homeowners to cut costs with simple DIY home repairs, with some projects there are safety risks and a potential for creating an expensive problem. Here are some DIY home repairs homeowners should not attempt to do. 1. Electrical...
Utilities in the US are in the midst of the most challenging yet potentially exciting time in their long history. The combination of deregulation and increased efficiency is causing utilities to look inward at how they can strengthen customer relationships. A white...
HomeServe’s Biannual State of the Home Survey examines the financial impact of home repairs and other factors related to the state of the American home. The most recent survey examined the adoption of smart home devices. The majority of respondents – 56 percent –...
Flattening load growth is an issue for every utility. However, as this revenue stream remains stagnant, energy utilities are looking for new sources of revenue. However, your consumers may not be aware of your energy services and retail offerings. Power Generating...
The flattening load growth and search for new revenue channels is old news to utilities – the question now is: What is required of your consumer engagement strategy? The retail and service markets already exist, but products like smart thermostats and electrical...
Charles M. of Asheboro, North Carolina, watched as a young couple he knew built a home across the street from his own. An older adult, he and his wife were dealing with some health issues and were on fixed incomes, but that was not what kept Charles up at night. It...
Anita I. and her family had to be innovative to survive a winter after experiencing a furnace failure in their Dunbar, West Virginia, home. Anita placed small heaters in bedrooms and the living room, but the electric system in the home couldn’t handle any more,...
Climate change isn’t doing our infrastructure any favors as heat waves melt roofs, roadways and airport runways, burst water mains, kink railway ties and crack bridge supports. The heat also is making us sick. More than 700 people in the U.S. die each year of...
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