HomeServe’s new App is completely free and enables customers to inventory every device and appliance in the home via bar code scanning, allowing instant access to manuals and warranty information, tune-up reminders, parts lists, recall notifications and more. In...
Communities
Smart Home Devices Adoption Increases – HomeServe Research
by Kimberly Dailey | Oct 14, 2019
HomeServe’s Biannual State of the Home Survey examines the financial impact of home repairs and other factors related to the state of the American home. The most recent survey examined the adoption of smart home devices. The majority of respondents – 56 percent –...
Energy Services: Do Consumers Know What You Offer?
by Kimberly Dailey | Aug 17, 2019
Flattening load growth is an issue for every utility. However, as this revenue stream remains stagnant, energy utilities are looking for new sources of revenue. However, your consumers may not be aware of your energy services and retail offerings. Power Generating...
Consumer Engagement Strategy Required for Selectively Engaged
by Kimberly Dailey | Jul 23, 2019
The flattening load growth and search for new revenue channels is old news to utilities – the question now is: What is required of your consumer engagement strategy? The retail and service markets already exist, but products like smart thermostats and electrical...
Approved Contractor Network and High Service Standards Result In Great Total Home Warranty
by Kimberly Dailey | Jul 10, 2019
Experts agree that a shockingly large number of Americans have no savings to weather an unexpected expense. Bankrate’s Financial Security Index shows nearly 30 percent of adults have no emergency savings, while only 25 percent have a “rainy day” fund. Most don’t have...
A Customer-centric Solutions Approach to Energy
by Kimberly Dailey | May 23, 2019
Utilities are moving away from a one-way distribution model and their traditional role as energy providers. Instead, they are focusing on customer-centric solutions, such as offering digital and Distributed Energy Resources (DER) services and real-time energy...
HomeServe Cares About Our Customers and Our Communities
by Kimberly Dailey | Feb 27, 2019
HomeServe USA is dedicated to being a good corporate citizen and making a positive impact on our partners’, employees’ and contractors’ communities. The HomeServe Cares Program assists disadvantaged homeowners faced with a repair emergency who don’t have a service...
Jobs for Military Veterans Plentiful in Skilled Trades
by Kimberly Dailey | Jan 25, 2019
Jobs for military veterans are plentiful in industries employing the skilled trades, providing a sound and prosperous future. The aging of Baby Boomers and the disinterest by young adults in the skilled trades has resulted in a labor shortage. A 2017 survey by CBS...
Millennials’ Buying Habits Continue to Impact Energy
by Kimberly Dailey | Nov 7, 2018
By 2025, Millennials will make up to 75 percent of the work force, as the next largest generation, the Baby Boomers, retire in droves. This means their buying power will only increase in the next decade – multicultural Millennials' buying habits include spending more...
22% of Homeowners Have No Reserve Cash for a Home Repair Emergency
by Kimberly Dailey | Oct 8, 2018
HomeServe USA (HomeServe), a leading provider of home repair solutions, has announced the findings of the summer 2018 edition of its Biannual State of the Home Survey. The bi-annual survey reports on the financial impact of home repairs, including homeowner readiness...
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Recent Posts
Severe Energy Burdens Weigh Heavily on Low-to-Moderate Income Households
A quarter of all U.S. households and two-thirds of low-income households have high energy burdens, meaning they spend more than 6 percent of their annual income on energy costs, and two out of five low-income households have severe energy burdens, meaning that they...
Electric Vehicles Expand Energy Equity Opportunities
The transportation sector has been the largest CO2 producer in the United States since 2017 when it surpassed power generation, a sector which reduced CO2 emissions through the switch from coal to natural gas and growth in renewables. Transportation is currently...
CenterPoint Energy Foundation and company vendors and suppliers contribute more than $3 million to support severe winter weather relief and recovery efforts
Published by CenterPoint Energy CenterPoint Energy Foundation and company vendors and suppliers contribute more than $3 million to support severe winter weather relief and recovery efforts Houston-Harris County Winter Storm Relief Fund is helping the most vulnerable...