Turning on a spigot is something we do several times a day – whether to brush our teeth, wash dishes or cook. It’s not only routine, it’s something we don’t think about. But what if you turned on a spigot and there was no water? Or perhaps worse, the water was...
Home Maintenance is a key factor for aging Americans wishing to remain in their own homes. According to U.S. Census data, the number of Americans aged 65 and older is expected to rise 35 percent from 2010 to 2020, and a growing trend for this population is “aging in...
The National League of Cities (NLC) Service Line Warranty Program (SLWP), administered by USP, a HomeServe company, was conceived in partnership with the National League of Cities to educate property owners about their service line responsibilities and to help...
June is National Safety Month, a time when we should consider how to promote safety in our homes and workplaces. There have been many articles and stories in the news covering the lead in water issue. Here are a few highlights, along with some stories from cities who...
The story of Follansbee begins in 1699 with French explorers who claimed the Ohio River valley and developed trade with many native tribes, including the Mingo Indians who occupied a small village known as the “Old Mingo Bottom” located on the land where Follansbee is...
The recent release of the 2017 American Society of Civil Engineers (ASCE) Infrastructure Report Card showed no improvement in the overall grade for the nation's infrastructure, holding steady at D+ overall, compared to the last report issued in 2013. The ASCE defines...
2016 saw tremendous and exciting activity for the NLC Service Line Warranty Program! We welcomed 71 new city partners in the U.S., bringing our total to over 400 across North America. We now serve nearly 11 million municipal households, and performed a repair or...
If you have ever received a piece of mail, or an email, describing the National League of Cities (NLC) Service Line Warranty Program, you have likely read about the exceptionally high customer satisfaction rating we maintain. From a city official's perspective, that's...
The National League of Cities (NLC) Service Line Warranty Program helps residents of partner municipalities repair or replace thousands of water and sewer laterals every year. The Program has helped more than 140,000 residents in cities and towns around the U.S. save...
If you have ever received a piece of mail, or an email, describing the National League of Cities (NLC) Service Line Warranty Program, you have likely read about the exceptionally high customer satisfaction rating we maintain. From a city official’s perspective, that’s...