A group of the top contractors in HomeServe’s network of more than 1,600 across the country attended the fourth-annual Contractors Conference Sept. 18-20 in San Antonio, where they discussed continuous improvement of customer service, closing the labor gap and...
The Decision to Age in Place There are many potential benefits of aging in place. Staying in one’s home can be less expensive than moving to an assisted-living community. Upfront moving costs can be pricey, and the entrance fees and monthly payments for room and board...
Cottage Grove, Oregon, the state’s Covered Bridge Capitol, boasts many beautiful older homes in quiet neighborhoods. The city’s so picturesque that it’s been selected as an All-American City, Green Power Community and Tree City USA. However, those beautiful old homes...
Theresa Alexander had a sewer line problem that was not going away: sewage spilling from an open pipe into her yard. Theresa had lived in her tight-knit Jackson, Mississippi, neighborhood for nearly two decades, where she enjoyed good relationships with her...
At its core, the American Patriot Music Project is about veterans helping other veterans. There is music, but, more importantly, there is companionship and acceptance, a fellowship forged along with guitars and chords. Among that fellowship, veterans can talk about...
Itzel Perez Dominguez considered the purchase of a home – her first – carefully. She knew she’d be responsible for mortgage, homeowners insurance and taxes and she reviewed her options thoroughly before committing to buying a home in Minneapolis. Buying a home for her...
Katy C., a new homeowner in Hyattsville, Maryland, had a nasty surprise waiting in her mailbox – a water bill for $1,000. “It was usually $80 or $100,” she said of the stunning notice. Katy didn’t understand how her bill could have spiked so high without corresponding...
In a previous newsletter we introduced the idea of Six Pillars that must be addressed to reverse the dire state of America’s water infrastructure. The solution lies in leadership and a plan that addresses these many challenges comprehensively. Pillar #1...
In conjunction with the announcement of our new Veteran’s Hiring Initiative at last November’s NLC City Summit in Los Angeles, Utility Service Partners, a HomeServe company, invited cities to submit photos via Twitter. To enter the Heroes In My City Sweepstakes, city...
Water damage to a home, whether from a sewer backup or an interior plumbing problem, is not something to take lightly – and, in some cases, homeowners insurance won’t cover not only the plumbing, but the water damage to the home, unless the homeowner has purchased...