When Steven M. of Hartland, Wisconsin, saw a Thanksgiving promotion at a local auto dealership for hybrid vehicles, he saw an opportunity to save money, both on the initial purchase of the vehicle and on fueling it, and at the same time help the environment....
Peter Buttrick
HomeServe Ensures a Bright 2022 Holiday Season for Customers
by Peter Buttrick | Jan 13, 2023 | Energy Solutions, HomeServe Cares
The holidays can be a glorious time of togetherness, giving, and wonderful memories. Unfortunately, for some of HomeServe's customers, the most memorable event of the 2022 holiday season will be that their power lines froze or heating systems shut down due to extreme...
Safety Hazard Avoided Thanks to HomeServe’s Exterior Electric Policy
by Peter Buttrick | Jan 13, 2023 | Customer Testimonials, Energy Solutions, Exterior Electric, Service Line Responsibilities, Testimonials
The town of Oceanside, New York typically only sees a few severe storms every year. So, when local resident and homeowner Tom W. noticed his lights flickering sometimes this past summer during some high winds, he made a mental note to investigate further if it...
Furnace Failure Means a Difficult Winter Until Foundation Offers Family Aid
by Peter Buttrick | Nov 30, 2022 | Energy Solutions, Financial Shock, HomeServe Cares, Intergenerational Communities
Anita I. and her family had to be innovative to survive a winter after experiencing a furnace failure in their Dunbar, West Virginia, home. Anita placed small heaters in bedrooms and the living room, but the electric system in the home couldn’t handle any more,...
Poll Shows Savings Spark Interest in Energy Efficiency
by Peter Buttrick | Nov 9, 2022 | Energy Efficiency, Energy Solutions, Knowledge Center
A major retrofit with an eye toward energy efficiency, including energy efficient heating, new windows, installing LED bulbs, improving insulation, replacing roofs and taking other actions to seal the thermal envelope can cut home energy use at least in half,...
Tech Protection Provides New Avenue for Engagement for Utilities
by Peter Buttrick | Oct 14, 2022 | Customer Engagement, Energy Solutions, Tech Protect
A New Offering for Utilities to Increase Customer Engagement and Satisfaction Norwalk, Connecticut – Engaging customers is a challenge for utility companies, especially renters and low- and moderate-income homeowners because they may not need or be able to afford...
Electrical Hazard: HomeServe Helps Landlord Keep Tenants Safe from Across the Country
by Peter Buttrick | Oct 5, 2022 | Energy Solutions, Service Line Responsibilities
Linda O. sprung into action when her tenants called her about an electrical outage in the home. Linda O. is a property owner, and as a landlord her biggest priority is to ensure her tenants are happy and safe in the place they call home. And even though Linda lives in...
Water Line Repaired for Virginia Parents-To-Be Weeks Before Baby’s Arrival
by Peter Buttrick | Oct 5, 2022 | By State, Customer Testimonials, Testimonials, Virginia, Water Solutions
Nathan C. of Midlothian, Virginia and his wife were thrown a curveball when their water line started to leak. In late August, Nathan C. of Midlothian, Virginia was on the edge of a very exciting time. He and his wife were just several weeks away from the arrival of...
Climate Change Will Cost Utilities Millions if Not Addressed
by Peter Buttrick | Sep 19, 2022 | Electrical Grids, Energy Efficiency, Energy Solutions, Gas Infrastructure, Infrastructure, Renewables, Service Line Responsibilities, Utility of the Future
Climate change spells lowered efficiency, increased expenses and more outages – the only thing customers dislike more than rate increases – and as the demand for energy increases, the problems around climate change only loom larger. The decade between 2000 to 2010 was...
HomeServe Advantage Program Offers Significant Energy Savings for Residential Customers
by Peter Buttrick | Aug 8, 2022 | Energy Efficiency, Energy Solutions, Maintenance, Products
One of the most promising strategies for achieving utility energy efficiency goals is the increased adoption of high-efficiency heating and cooling equipment. A new subscription makes efficient upgrades an easier decision for residential utility customers and delivers...
Recent Posts
Increase In Extreme Cold Events Posing New Challenges for Energy Utilities
While it’s intuitive to link the warming of the planet with hotter and longer heatwaves, longer droughts, more wildfires, and heavier rain, the link is less obvious when it comes to an increase in extreme cold events across North America, particularly in areas that...
Small Gas Leak Uncovers $7,000 Gas Line Repair
Kingwood, Texas, resident George R. thought it would be smart to invest in a generator for his home after some extreme weather in recent years. The installation team planned to use a branch off of the gas fuel line that ran from his house to his pool heater. But when...
HomeServe Reflects on a Year of Protecting Homeowners and Supporting Communities
Looking back at 2023, HomeServe has much to celebrate. In addition to marking our 20th year in business, HomeServe has added over 100 new utility and municipal partners. We look forward to working with them to protect homeowners, promote local economic growth, bolster...