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Energy Services: Do Consumers Know What You Offer?

Energy Services: Do Consumers Know What You Offer?

Flattening load growth is an issue for every utility. However, as this revenue stream remains stagnant, energy utilities are looking for new sources of revenue. However, your consumers may not be aware of your energy services and retail offerings. Power Generating...

A Customer-centric Solutions Approach to Energy

A Customer-centric Solutions Approach to Energy

Utilities are moving away from a one-way distribution model and their traditional role as energy providers. Instead, they are focusing on customer-centric solutions, such as offering digital and Distributed Energy Resources (DER) services and real-time energy...

Value-Added Services Are the Future for Cooperatives

Value-Added Services Are the Future for Cooperatives

State after state is deregulating electricity, forcing cooperatives to offer lower prices to be competitive with retail providers. Homes boasting more energy efficiency and a growing interest in green technology flattens load growth, and many energy co-ops have sought...

Three Things Consumers Want from Their Energy Provider

Three Things Consumers Want from Their Energy Provider

Energy consumers have more choices, and it’s no longer enough for a cooperative to simply deliver reliable electrical service – in fact, that has become a baseline expectation from consumers. With their ability to switch providers and a field full of newcomers...

HomeServe Home Repair Service Plan Remains a Success!

HomeServe Home Repair Service Plan Remains a Success!

BPU and the Unified Government (UG) first partnered with HomeServe USA, a leading provider of home repair service solutions for residents and customers in 2016. Services include water service line repairs, sewer line repairs, and in-home plumbing plans, among other...

Smart Home Monitoring Tops 2018 Trends for Homeowners

Smart Home Monitoring Tops 2018 Trends for Homeowners

A new article in T&D World predicts renewables, smart home monitoring, AI and IoT will have a massive impact on how energy and utility companies address the market in 2018. Smart Home Monitoring Smart home monitoring with smart meters enables homeowners to track...

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Energy Services: Do Consumers Know What You Offer?

Flattening load growth is an issue for every utility. However, as this revenue stream remains stagnant, energy utilities are looking for new sources of revenue. However, your consumers may not be aware of your energy services and retail offerings. Power Generating...

Consumer Engagement Strategy Required for Selectively Engaged

The flattening load growth and search for new revenue channels is old news to utilities – the question now is: What is required of your consumer engagement strategy? The retail and service markets already exist, but products like smart thermostats and electrical...

A Customer-centric Solutions Approach to Energy

Utilities are moving away from a one-way distribution model and their traditional role as energy providers. Instead, they are focusing on customer-centric solutions, such as offering digital and Distributed Energy Resources (DER) services and real-time energy...

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