Ronald P. of Cornelius, North Carolina had the shock of the century upon opening his quarterly water bill in early July. The number he’d typically expect to see was nearly quadrupled. After reading over a few times to make sure he saw his balance correctly, Ronald...
HomeServe USA
Blistering Texas Heat Splits Arlington Woman’s Water Line
by HomeServe USA | Jan 22, 2024 | Customer Testimonials, NLC SLWP, Service Line Responsibilities, Texas, Water Solutions
Cynthia C. of Arlington, Texas has always felt a sense of community on her street, and one recent August evening proved no different. Her neighbor reached out to let Cynthia know that there was water bubbling up from her front lawn. Upon a quick look herself, she...
HomeServe Steps In To Help Mom With Water Heater Replacement
by HomeServe USA | Dec 15, 2023 | Energy Cooperatives, HomeServe Cares
Heather S. of Reading, Pa., was in the middle of washing dishes when she noticed something odd – the hot water was just lukewarm. She called upstairs to make sure no one was showering, but that wasn’t the issue. Heather braced herself and went to check on the water...
HVAC Contractors of Excellence: HomeServe Energy Services
by HomeServe USA | Nov 15, 2023 | Customer Engagement, Energy Solutions, Partnership
No customers slip through the cracks at HomeServe Energy Services, one of the most technologically-adept HVAC contractors at work today. HomeServe Energy Services (HES) dispatches reliable heating and cooling experts to more than 1,000 communities in 26 counties...
HomeServe’s 4th Biannual State of the Home Survey
by HomeServe USA | Nov 15, 2023 | Energy Cooperatives, HomeServe In the News, Industry News
NORWALK, Conn.-(BUSINESS WIRE)-Home repairs and maintenance are tremendous expenses of homeownership, yet many homeowners are unprepared to handle the costs. Twenty-five percent of American homeowners have no money set aside to cover the cost of an emergency home...
Webinar: Enhancing Member Engagement and Loyalty
by HomeServe USA | Nov 9, 2023 | Cooperative Events, Energy Cooperatives, Engagement, Knowledge Center, Member Service, Partnerships, Presentations, Service Line Responsibilities, Uncategorized, Videos
Learn how a HomeServe partnership can help move the needle on your member loyalty and engagement goals. Click here to watch Josh Cleveland, Key Accounts Manager of EnergyUnited, speak on the Cooperative Partner Experience, or click here to learn about Victor Karcher...
NLC Service Line Warranty Program Partner Testimonial – Vince Williams, Union City, Georgia
by HomeServe USA | Jun 28, 2023 | Georgia, Knowledge Center, NLC SLWP, Partner Testimonials, Partner Videos, Public-Private Partnerships, Testimonials, Videos, Water Solutions
NLC Service Line Warranty Program Partner Testimonial from Vince Williams.
Electric Vehicle Charger Installation
by HomeServe USA | May 18, 2023 | Electric Vehicles, Electrical Grids, Energy Cooperatives, Green Initiatives, Infrastructure, Knowledge Center, Member Service, Partnerships, White Papers
Electric Vehicle Charger Installation HomeServe's turnkey EV Charger solution offers a seamless experience for residential EV owners. Aligned with cooperative EV objectives and programs, our installation solution helps to increase awareness of electric vehicles and...
How the Program Works
by HomeServe USA | May 12, 2023 | General Videos, Knowledge Center, Videos, Water Solutions
The NLC Service Line Warranty Program is currently available in over 1200 municipalities across the country.
Infrastructure Week 2023
by HomeServe USA | May 11, 2023 | Electrical Grids, Energy Solutions, Gas Infrastructure, Infographics, Infrastructure, Knowledge Center, Partnership, Service Line Responsibilities, State of the Home Survey
Happy Infrastructure Week! We will be adding new infrastructure information, statistics, and more every day, so don’t forget to check back.Over the Last 5 YearsPeople StoriesItzel Perez Dominguez considered the purchase of a home – her first – carefully. She knew...
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Alabama Power and HomeServe Partner to Protect Homeowners and Support Community Initiatives
Serving 1.3 million residential customers in the southern two-thirds of the state, Alabama Power’s top commitment is taking care of customers, and its key goals are to provide reliable electricity, offer energy-savings programs, services and education, and find ways...
Alabama Power Introduces New Home Repair Service
BIRMINGHAM, Ala., Nov. 14, 2023 - Alabama Power understands that an unexpected home repair can be a big disruption and a financial hardship. To help customers address these concerns, Alabama Power is introducing its residential customers to a new repair service...
HomeServe Repairs Air Conditioner Just in Time for Summer Heat
Mid-June on the East Coast typically marks the beginning of hotter summer weather, and this year it was no different for Kenneth L. of Fort Washington, Maryland. But to his surprise one June morning, his air conditioning stopped blowing cool air out of the blue. “As...