In these times of social distancing, we’re pre-paying for takeout, avoiding crowds and skipping visits with at-risk loved ones. But what can your residents expect when they need an emergency home repair and a technician must visit their home? HomeServe is working to...
The one predictable thing about the energy industry is that it’s unpredictable. The industry has seen more change over the past decade than in the previous half century. Among the most prevalent energy trends are increased U.S. gas and oil production and affordability...
Millennials have overtaken Baby Boomers as the largest generation currently in the workforce, and the oldest members of the generation are staring down 40. They also make up a significant component of the energy consumer market. Also, they’re more vulnerable to...
LAS VEGAS – In front of a crowd including more than 600 executives from around the world, HomeServe representatives received a Grand Stevie Award for Sales and Customer Service and seven Gold, 14 Silver and eight Bronze awards. The Stevie Awards are the premiere...
Solar energy prices have seen a sustained decrease – it once cost 20 times as much as coal to generate the same amount of energy with solar panels. However, the price dropped by more than 90 percent and is now comparable to fossil fuels. Solar distributed energy...
Shannon, a Southern California Gas customer, was at risk of economic shock when learned she had a problem with her gas service line. Service was temporarily discontinued to her home after a leak was detected. “The gas company could detect that there was extra gas...
Energy consumers want engagement and for utilities to provide solutions. As the industry goes through a rebranding period, many energy providers are looking to utilize their own expertise and resources to expand their offerings in synergistic ways. Position Yourself...
Energy resilience, while vitally important, is becoming more and more challenging in the face of increased extreme weather events which are projected to cause more frequent and longer power outages. The COVID-19 pandemic is further compounding resiliency issues for...
“When I came home that evening, I smelled gas very strongly,” Dorothy said. It’s every homeowner’s nightmare – a gas service line failure. Dorothy, a Houston resident and CenterPoint customer, learned that her gas service line, although only 15 years old, was leaking....
Jessica of Albuquerque was struggling with degenerative nerve disease and late-stage cancer. So emergency furnace repairs blind-sided her. Jessica faced adversity, but she had her family and her business, SOS International, to keep her occupied. As a second-generation...
New HVAC Solution Boosts Residential Energy Efficiency, Affordability and Customer Satisfaction Norwalk, CT – August 9, 2022 – A new solution – the HomeServe Advantage Program is an all-inclusive, hassle-free residential HVAC subscription service to help utilities...
Replacing an HVAC system is a costly proposition for homeowners, and high-efficiency equipment can be out of reach for many. This presents a challenge for utilities, as achieving efficiency goals depends on increased adoption of more efficient systems. The HomeServe...
Partners who have launched a home solutions program with HomeServe can generate revenue to help subsidize and advance utility objectives, including demand-side management and low-to-moderate-income (LMI) initiatives. They also report overall increased customer...
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