Millennials have overtaken Baby Boomers as the largest generation currently in the workforce, and the oldest members of the generation are staring down 40. They also make up a significant component of the energy consumer market. Also, they’re more vulnerable to...
LAS VEGAS – In front of a crowd including more than 600 executives from around the world, HomeServe representatives received a Grand Stevie Award for Sales and Customer Service and seven Gold, 14 Silver and eight Bronze awards. The Stevie Awards are the premiere...
Solar energy prices have seen a sustained decrease – it once cost 20 times as much as coal to generate the same amount of energy with solar panels. However, the price dropped by more than 90 percent and is now comparable to fossil fuels. Solar distributed energy...
Shannon, a Southern California Gas customer, was at risk of economic shock when learned she had a problem with her gas service line. Service was temporarily discontinued to her home after a leak was detected. “The gas company could detect that there was extra gas...
Energy consumers want engagement and for utilities to provide solutions. As the industry goes through a rebranding period, many energy providers are looking to utilize their own expertise and resources to expand their offerings in synergistic ways. Position Yourself...
Energy resilience, while vitally important, is becoming more and more challenging in the face of increased extreme weather events which are projected to cause more frequent and longer power outages. The COVID-19 pandemic is further compounding resiliency issues for...
“When I came home that evening, I smelled gas very strongly,” Dorothy said. It’s every homeowner’s nightmare – a gas service line failure. Dorothy, a Houston resident and CenterPoint customer, learned that her gas service line, although only 15 years old, was leaking....
Jessica of Albuquerque was struggling with degenerative nerve disease and late-stage cancer. So emergency furnace repairs blind-sided her. Jessica faced adversity, but she had her family and her business, SOS International, to keep her occupied. As a second-generation...
It’s the holidays, and your rate payers are looking forward to family gatherings, gifts and decorating, but they probably aren’t thinking about the risk of an electrical hazard. No one wants to think about the potential of electrical hazards causing property damage or...
Christie Myers, Managing Director of Opportunity Dallas, addresses the affordable housing challenges of Millennials. Felicia’s story isn’t unique, but her determination, despite the hand she’s been dealt, is admirable. A Constellation of Rising Stars In 2011, Dallas...
Partners who have launched a home solutions program with HomeServe can generate revenue to help subsidize and advance utility objectives, including demand-side management and low-to-moderate-income (LMI) initiatives. They also report overall increased customer...
On a sunny March day in Aurora, Colorado, Robert Z. noticed that it felt a bit drafty in his home. Upon further investigation, he quickly realized his furnace was not running, and despite his best efforts, it wasn't kicking back on. Although his furnace was not...
Did you know that the average household has 10 electronic devices? Our technology devices have become everyday necessities in our lives and even dealing with minor damage to one can be a major inconvenience. These hefty investments can lead to unexpected costs when...
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