Eighteen percent of all electricity in the United States was produced by renewable sources in 2017, including solar, wind, and hydroelectric dams. That’s up from 15% in 2016, with the shift driven by new solar and wind projects, the end of droughts in the West, and a...
Utility of the Future
Energy Efficiency – The Obvious and Not-So-Obvious Benefits
by Peter Buttrick | Apr 24, 2019
Energy efficiency has become a buzzword, especially among politicians who vow to increase efficiency alongside renewable resources. But what does it mean for energy utilities and their consumers? For consumers, the benefits are clear – a lower electric bill with cost...
Natural Gas Growth: How Can It Be Sustained?
by HomeServe USA | Mar 26, 2019
Coal continues to decline, but the US natural gas industry has seen incredible growth over the last ten years. Suppliers are exploring ways to keep up the demand. According to Deloitte, increasing domestic natural gas consumption depends heavily on the power...
Natural Gas Consumption: Sustaining Its Growth
by HomeServe USA | Mar 26, 2019
The continuing decline of coal has caused the US natural gas industry to experience incredible growth over the last ten years. Suppliers are exploring ways to keep up with the demand for natural gas consumption. Natural Gas Consumption Sectors According to Deloitte,...
Customer Engagement in the New Utility Era
by HomeServe USA | Feb 5, 2019
There’s a major trend happening in energy that is not measured in barrels or BTUs. Utilities are becoming much more focused on deepening their customer relationships. As state after state deregulates electricity, forcing utilities to compete with retail providers,...
Millennials’ Buying Habits Continue to Impact Energy
by HomeServe USA | Nov 7, 2018
By 2025, Millennials will make up to 75 percent of the work force, as the next largest generation, the Baby Boomers, retire in droves. This means their buying power will only increase in the next decade – multicultural Millennials' buying habits include spending more...
Furnace Tune Up: Better Late Than Never, but Right Now is Even Better!
by HomeServe USA | Sep 25, 2018
It might not feel like it right now, but colder weather is right around the corner. That makes it the perfect time to make sure your residents' heating systems are prepared to handle the inevitable – plummeting winter temperatures. Waiting until the first cold day of...
Smart Homes: Energy’s Next Frontier
by HomeServe USA | Aug 28, 2018
No one is quite sure what the next generation of smart homes will look like, but a great many of your consumers want one – and energy utilities are uniquely positioned to lead the way, whether by pioneering new technologies or engaging in affinity partnerships. Demand...
Online Utility Marketplaces Boost Engagement and Customer Satisfaction
by HomeServe USA | Aug 15, 2018
As utilities seek new ways to more deeply engage customers, they are looking at branded online marketplaces for energy services. With a significant number of millennials now making energy decisions, this strategy is one that will resonate with more and more energy...
Three Energy Sector Trends to Watch
by HomeServe USA | Jul 12, 2018
If there is one thing you can predict about the energy industry, it is that the industry is unpredictable. There has been more change in energy sector trends over the past decade than the previous half century. With American gas and oil production up, renewable energy...
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Recent Posts
Rooftop Solar Panels Sighted Across the United States
The shift toward renewable energy is visible in the proliferation of rooftop solar panels on U.S. homes. Three percent of U.S. homes are solar equipped, and that number is expected to double by 2023 and, with U.S. residential solar viability at nearly 80%, the...
Electric Vehicle Infrastructure
Utilities Can Now Deliver Peace of Mind to the EV Customer Experience Electric Vehicle adoption is expected to accelerate, with more than 20 percent of annual vehicle sales expected to be EVs by 2030. As more EVs enter the market, more of your customers will be...
Installing Level 2 Charger Increases Satisfaction, But is Disjointed Process
With transportation accounting for the greatest percentage of greenhouse gas emissions, and electrification of the sector as a common solution to achieving state and utility decarbonization goals, the importance of electric vehicle adoption is well understood by...