Shirley C., her child and her grandchild lived together in her Georgia home, but the homeowner was dealing with a host of home repair issues she couldn’t afford to fix. The home had major electrical and plumbing problems. The electrical service box had a melted cable...
Financial Shock
Central Air Conditioning Repair a Blessing to Jackson Homeowner
by Peter Buttrick | Jun 19, 2020
As a life-long resident of Jackson, Mississippi, Alfred D. is no stranger to the city’s hot summers. For many years, he had a home air conditioning system to keep the humidity and high temperatures at bay. However, the retiree’s air conditioning system finally, after...
Electrical Home Fires a Focus During Safety Month
by Kimberly Dailey | Jun 5, 2020
June is National Safety Month, a time intended to raise awareness about maintaining safety at home and at work. Electric and gas malfunctions can be hazardous, so this is a good time to review some safety tips and consider home protection plans for these systems that...
Electrical Service Panel Causes Problems for Retirees
by Peter Buttrick | May 8, 2020
Richard K. of Canton, Ohio, had a problem: water was getting inside his home’s electrical service panel. Not only that, but both the panel and his electrical service line had become badly corroded. The deterioration of his electric line likely allowed water to seep...
Water Heater Trouble Causes Financial Shock
by Peter Buttrick | May 5, 2020
Taking a cold bath is no fun, and the Martinez family of Florida found that out the hard way. Only two years after the family, including their young children, moved into the home, Celinette noticed the water heater was leaky and rusty. Shortly thereafter, the entire...
Telefix Remote Home Repair Assistance Service Has Launched
by HomeServe USA | Apr 28, 2020
HomeServe USA, a leading provider of home repair solutions, launched Telefix, a new remote home repair assistance option. The new service, which is in early release, allows qualified technicians to remotely examine, diagnose, and even offer repair guidance to help...
Older Jacksonian Gets Help Keeping Cool
by HomeServe USA | Mar 27, 2020
As a life-long resident of Jackson, Mississippi, Alfred D. is no stranger to the city’s hot summers. For many years, he had a home air conditioning system to keep the humidity and high temperatures at bay. However, the retiree’s air conditioning system finally, after...
Economic Shock: Solutions for Vulnerable Customers
by Peter Buttrick | Mar 27, 2020
The effects of an economic shock, such as an unexpected home or car repair or a sudden loss of income, can be devastating to homeowners on a fixed income, and the United Nations estimates 40 million Americans are living in poverty. Among those, 18.5 million are living...
Economic Shock Poses Problem for Millennials
by HomeServe USA | Mar 9, 2020
Millennials have overtaken Baby Boomers as the largest generation currently in the workforce, and the oldest members of the generation are staring down 40. They also make up a significant component of the energy consumer market. Also, they’re more vulnerable to...
Solar Energy: A Path to the Future
by Kimberly Dailey | Feb 26, 2020
Solar energy prices have seen a sustained decrease – it once cost 20 times as much as coal to generate the same amount of energy with solar panels. However, the price dropped by more than 90 percent and is now comparable to fossil fuels. Solar distributed energy...
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Recent Posts
HomeServe Protects A Colorado Resident from the Elements – and an Empty Wallet
On a sunny March day in Aurora, Colorado, Robert Z. noticed that it felt a bit drafty in his home. Upon further investigation, he quickly realized his furnace was not running, and despite his best efforts, it wasn't kicking back on. Although his furnace was not...
LMI Households Face Obstacles to Achieving Energy Efficiency
Low- and Middle-Income (LMI) households have historically faced obstacles to becoming more energy efficient, despite the outsized impact efficiency measures would have for this population. Low-income households pay more than 7 percent of their income on energy bills,...
Severe Energy Burdens Weigh Heavily on Low-to-Moderate Income Households
A quarter of all U.S. households and two-thirds of low-income households have high energy burdens, meaning they spend more than 6 percent of their annual income on energy costs, and two out of five low-income households have severe energy burdens, meaning that they...









