Close to six years ago, Barrett received a notice from PSEG, his local utility, informing residents about their partnership with HomeServe and the optional repair plan to cover his home’s exterior water line. Since Barrett had been in his home for over 30 years at...
HomeServe USA
Charlotte Water Customer Receives 30-Foot Sewer Line Repair at No Cost
Hannah, a Charlotte Water customer, enrolled in repair plans offered through a partnership with HomeServe after a friend who experienced a sewer line failure advised her to protect herself. About a year later, she noticed her ground floor bathroom sink producing small...
Sewer Line Snag Repair Saves Virginia Woman $6,000
Selma of Alexandria noticed some water backing up after some rainy weather, but it wasn't draining. The end of August on the east coast often comes with end-of-summer rain and gloomy weather. So, when Selma N. of Alexandria, Virginia noticed her main...
HomeServe Assists Xcel Energy Customer with Hot Water Heater Replacement
In partnership with Xcel Energy, HomeServe offers a range of residential protection plans to homeowners. Tracy, a homeowner in Roseville, Minnesota, made an unsettling discovery in recent months: her home’s water heater, which had been there when she purchased the...
HomeServe and Xcel Energy Combat Heat Wave with $2,500 HVAC Repair for a Homeowner
In partnership with Xcel HomeSmart, HomeServe offers a range of residential protection plans to their customers. Minnesota homeowner Brenda M. was just finishing up some yard work. Her favorite part of that process was returning to her home to a gust of cool air. But...
New HomeServe Survey Shows Growing Number of Homeowners Face Home Repair Emergencies
NORWALK, Conn.--(BUSINESS WIRE)--HomeServe’s latest State of the Home Survey – now in its 15th edition – dealt up a double dose of bad news: The highest percentage ever of Americans (75%) reported having a home repair emergency over the past year while, at the...
Ohio Homeowner Saved by Seamless Claim Process for Water Leak
When Keith saw his water bill, he knew there was something wrong, and he knew just what had happened. Not too long before, he had discovered a leaking hose bib outside his home and had it repaired. “I had no idea how long it had been leaking, though,” he said. The...
Residential Infrastructure Day Celebrated by HomeServe
Residential Infrastructure Day on May 20th is a day to highlight infrastructure’s “last mile.” It’s the electric, sewer, water, and cable lines that connect homes to utility systems, and household heating, cooling, and water heating equipment critical to everyday...
Case Study: ServLine Solves Problems for Water Utilities and Their Customers
ServLine addresses challenges for both water utilities and their customers. Lawrence County, located along Ohio’s southern border by the Ohio River, has around 25,000 households, with over half relying on Hecla Water Association for their water needs. Tony Howard, the...
Three Must-Have Home Improvements That Boost Energy Efficiency
There are countless reasons you should be interested in improving the energy efficiency of your house. Two big reasons that come to mind for me are that having a more energy efficient home could make it a more comfortable place to live, and it could mean more...