Interior Electric Customer Story

by | Mar 26, 2016 | Customer Engagement, Energy Solutions, Financial Shock

Richard Dalling discovered he had electrical problems when he tried to turn on the switch leading to his basement and heard spark noises. Knowing that he had interior electrical wiring coverage, he immediately called HomeServe. Customer service reassured him that a technician would be able to come out and look at the problem. Not only did the technicians arrive at their scheduled time, they also called beforehand to be sure Mr. Dalling would be home. Mr. Dalling has peace of mind knowing that when an emergency repair situation happens, he coverage through HomeServe. If he ever has another electrical or boiler problem, he knows HomeServe will be there to take care of the issue.

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