Replacing an HVAC system is a costly proposition for homeowners, and high-efficiency equipment can be out of reach for many. This presents a challenge for utilities, as achieving efficiency goals depends on increased adoption of more efficient systems.
The HomeServe Advantage Program is a ten-year subscription that combines energy efficiency and electrification, increased customer satisfaction and ongoing energy savings.
One fixed monthly payment includes:
A recent HomeServe survey found that 80% of consumers are interested in a hassle-free subscription model for their HVAC equipment.
Benefits to Utilities
Energy Efficiency and Electrification
Customers are more willing to adopt new energy-efficient equipment when it is affordable and they feel covered and supported.
Increased Customer Satisfaction
The HomeServe Advantage Program builds long-term engagement throughout the customer journey, providing multiple points of positive interaction which increases utility customer satisfaction.
Ongoing Energy Savings
The monthly subscription includes an energy savings service, saving customers an average of $90 a year, and reinforcing customer satisfaction with the high-efficiency equipment.
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