HomeServe offers home protection plans to cover a range of heating and cooling systems, which enhance customer comfort, safety, and convenience. Our offerings include home protection plans that reduce upfront costs and simplify ownership. We can also market and...
When a water heater fails, utility customers often struggle with an unexpected expense, the inconvenience of finding a contractor and living without hot water. HomeServe offers home protection plans for water heaters that address any issues quickly, including...
HomeServe's experience with our numerous partnerships has shown that a collaborative multi-channel approach to educating homeowners is the most effective way to market the program to consumers. We are committed to representing the utility brand in a way that respects...
Customer Service Approach The front line for HomeServe’s outstanding service delivery to customers is our award-winning contact center, where 640+ U.S.-based in-house agents handle over 3.7 million incoming calls per year. Our call center employs comprehensive agent...
One of the biggest obstacles to wider adoption of electric vehicles (EVs) is range anxiety and “charging deserts,” or disadvantaged areas where public charging stations are not readily available. Currently, there are 113,500 public charging outlets and 46,290 stations...
Heat pumps are misunderstood by many homeowners – many still believe that they do not adequately heat homes or know very little about them. Heat pumps are more energy efficient, because they move warm air from one space to another instead of generating cold or hot...
During the holidays, many of us are looking for ways to lend a helping hand to our friends and neighbors, and HomeServe is no exception – and we take that giving spirit with us throughout the year. Our HomeServe Cares Foundation and Customer First Program provide pro...
As extreme weather events surge through each season, resulting in power outages and other loss of services, homeowners are turning to standby generators in record numbers. The demand for backup power has been further impacted by utility-planned rolling blackouts to...
The transportation sector has been the largest CO2 producer in the United States since 2017 when it surpassed power generation, a sector which reduced CO2 emissions through the switch from coal to natural gas and growth in renewables. Transportation is currently...
HomeServe participated in the October unveiling of the newly renovated "Courthouse Square in Texarkana USA,” which included the ribbon-cutting for two new Electric Vehicle charging stations installed on the square. Through a partnership between the City of Texarkana,...
Serving 1.3 million residential customers in the southern two-thirds of the state, Alabama Power’s top commitment is taking care of customers, and its key goals are to provide reliable electricity, offer energy-savings programs, services and education, and find ways...
BIRMINGHAM, Ala., Nov. 14, 2023 - Alabama Power understands that an unexpected home repair can be a big disruption and a financial hardship. To help customers address these concerns, Alabama Power is introducing its residential customers to a new repair service...
Mid-June on the East Coast typically marks the beginning of hotter summer weather, and this year it was no different for Kenneth L. of Fort Washington, Maryland. But to his surprise one June morning, his air conditioning stopped blowing cool air out of the blue. “As...
Search