Utility consumers have more choices, and it’s no longer enough for a utility provider to simply deliver reliable electrical service – in fact, that has become a baseline expectation from consumers. With their ability to switch providers and a field full of newcomers...
Consumers depend on electricity for their light, heat or air conditioning, refrigeration and access to their digital lives – their lives run on electricity! So what should they do when faced with home electrical problems? Homeowners are so accustomed to having these...
Solar panel prices have seen a sustained drop – more than 70 percent since 2009 – but it costs approximately $15,000 or more to have a solar array installed, or $7 to $9 per watt produced. This expense puts one of the most popular alternative energy sources out of...
No customers slip through the cracks at HomeServe Energy Services, one of the most technologically-adept HVAC contractors at work today. HomeServe Energy Services (HES) dispatches reliable heating and cooling experts to more than 1,000 communities in 26 counties...
NORWALK, Conn.--(BUSINESS WIRE)--Many American homeowners simply are not prepared for the unexpected cost of a home emergency. This lack of preparedness is further compounded by the fact that many American homeowners do not understand what their homeowners insurance...
When something goes wrong with a resident’s utility service, the first thing they do is turn to their provider. Most homeowners understand they are responsible for their in-home systems, but many don’t purchase a gas line warranty because they don't know they are...
BPU and the Unified Government (UG) first partnered with HomeServe USA, a leading provider of home repair service solutions for residents and customers in 2016. Services include water service line repairs, sewer line repairs, and in-home plumbing plans, among other...
Many homeowners never wonder if their house has an old wiring system, plugging all sorts of devices in for regular use. But are residents putting a 21st century demand on a 20th century electrical system? In today’s technology-dependent world, we are putting a greater...
The energy industry is continuously working to improve customer satisfaction, and industry executives are watching. According to the latest J.D. Power study, customer satisfaction has increased for the seventh consecutive year in the industry. Improved prices and...
JACKSON-The Jackson Municipal Utility Authority has awarded their 2017 grants to local charities through their deal with HomeServe USA, a private line insurance vendor. The MUA selected HomeServe USA in 2008 to allow the company to solicit option water and sewer line...
When Mary Lynn and her husband purchased their rural Kentucky home more than 40 years ago, she was confident that he could handle any home repairs that came their way. However, once she lost her high school sweetheart and husband of nearly 50 years, she started to...
Natural gas utilities are working towards decarbonization, building from a long history of growing their customer base by promoting the virtues of natural gas when compared to other energy options: natural gas is clean-burning, energy efficient and cost effective. The...
Press Release from City of Easton Pennsylvania Patch.com by City of Easton - July 21, 2021 We recently shared the news that the City is now partnering with Service Line Warranties of America to offer city property owners option insurance coverage for repairs to their...
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