When returning to her home after spending six weeks in Italy, Ms. Coty noticed a faint gas smell coming from her old stove and fireplace. Ms. Coty called a plumber she had recently used, but he could immediately see that she had other issues and began to tally up a...
In September, leaders from HomeServe presented at two conferences. While the topics and audiences were quite different, a common theme that emerged was the critical need for strategies and solutions to address the skilled trades gap, to ensure continuity and customer...
While it’s intuitive to link the warming of the planet with hotter and longer heatwaves, longer droughts, more wildfires, and heavier rain, the link is less obvious when it comes to an increase in extreme cold events across North America, particularly in areas that...
Kingwood, Texas, resident George R. thought it would be smart to invest in a generator for his home after some extreme weather in recent years. The installation team planned to use a branch off of the gas fuel line that ran from his house to his pool heater. But when...
Looking back at 2023, HomeServe has much to celebrate. In addition to marking our 20th year in business, HomeServe has added over 100 new utility and municipal partners. We look forward to working with them to protect homeowners, promote local economic growth, bolster...
Serving 1.3 million residential customers in the southern two-thirds of the state, Alabama Power’s top commitment is taking care of customers, and its key goals are to provide reliable electricity, offer energy-savings programs, services and education, and find ways...
BIRMINGHAM, Ala., Nov. 14, 2023 - Alabama Power understands that an unexpected home repair can be a big disruption and a financial hardship. To help customers address these concerns, Alabama Power is introducing its residential customers to a new repair service...
Mid-June on the East Coast typically marks the beginning of hotter summer weather, and this year it was no different for Kenneth L. of Fort Washington, Maryland. But to his surprise one June morning, his air conditioning stopped blowing cool air out of the blue. “As...
No customers slip through the cracks at HomeServe Energy Services, one of the most technologically-adept HVAC contractors at work today. HomeServe Energy Services (HES) dispatches reliable heating and cooling experts to more than 1,000 communities in 26 counties...
Jackie B. of Edmonton, Alberta started her morning on a sunny day in April the way she usually does – jumping into the shower. But something quickly went wrong – on this day, the water stayed icy cold, no matter how long Jackie waited for it to warm up. Upon further...
When Lynda T. from Tyler, Texas, was hospitalized for a brief period, her daughter diligently checked on her house to ensure its safety. Everything was fine until one day when her daughter entered the house and immediately detected the smell of gas on the first floor....
Victor Karcher from Precision Electric, a network contractor shares his experience in delivering outstanding service to residents and the benefits of partnering with HomeServe.
When the lights in her Georgia home went out, Shela didn’t panic. She knew she could trust HomeServe to fix the problem for her. Shela has saved more than $5,000 with more than a dozen repairs in the past five years through her emergency home repair plans from...
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