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Reduce Call Center Inbound and Outbound Call Agent Turnover
Call center turnover rates can be two or three times that of other industries, meaning a third to nearly half of ...
Solutions for Cooperative Utilities and their Members
Kim Dailey and Brianna Govoni present to the Electric Cooperatives Association for Virginia, Maryland, and ...
Battery Electric Vehicle Survey Offers EV Charger Insights for Utilities
At HomeServe we continually monitor major trends facing our energy utility partners and prospective partners. One ...
Energy Efficiency Can be Unlocked with Behavioral Science
Utilities put significant investment in energy efficiency programs, but only 40 percent of consumers participate ...
Central Air Conditioning Repair a Blessing to Jackson Homeowner
As a life-long resident of Jackson, Mississippi, Alfred D. is no stranger to the city’s hot summers.
For many ...
Electrical Service Panel Causes Problems for Retirees
Richard K. of Canton, Ohio, had a problem: water was getting inside his home’s electrical service panel. Not only ...
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Electric Vehicle Infrastructure
Cooperatives Can Now Deliver Peace of Mind to the EV Member ExperienceElectric Vehicle adoption is expected to ...
Installing Level 2 Charger Increases Satisfaction, But is Disjointed Process
With transportation accounting for the greatest percentage of greenhouse gas emissions, and electrification of the ...
HomeServe Enters the Pittsburgh Plumbing and HVAC Market with Acquisition of Mark Allen Plumbing and Heating
HomeServe has acquired 13 locally branded HVAC companies serving customers in six states and the District of ...
Cooperative as Facilitator of Residential Electric Vehicle Experience – Digital Presentation
HomeServe, a leading provider of cooperative-sponsored home repair programs, conducted a study of EV owners to ...
Electric Vehicle Fleet Education: Partnering with Transportation Owners
Although electric vehicles (EVs) are primarily marketed toward individual drivers, targeting information at ...
Natural Gas Leads Energy Industry in Decarbonization
Natural gas is shrinking the energy industry’s emissions, while utilities continue to improve decarbonization ...
HomeServe’s Presence in the Mid-Atlantic HVAC Market Grows with Acquisition of Environmental Systems Associates
Norwalk, Connecticut – March 18, 2021 -- HomeServe USA (HomeServe), a leading provider of service plans, repair, ...
Helping Members Navigate the Electric Vehicle Experience
Electric vehicle adoption is poised for explosive growth in the next decade. Several major automobile ...
Energy Efficiency: Why Are Some Homeowners Unengaged?
Energy efficiency is an important part of many cooperatives’ demand-side management and outreach efforts, but your ...
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