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Call Center Best Practices
Everyone has been a victim of bad customer service at some point in their life and, unfortunately, a bad ...
Older Jacksonian Gets Help Keeping Cool
As a life-long resident of Jackson, Mississippi, Alfred D. is no stranger to the city’s hot summers.
For many ...
HomeServe Cares Comes to the Rescue of New Homeowner
Katy C. of Hyattsville, Maryland, had a nasty surprise waiting in her mailbox – a water bill for $1,000.
“It ...
Coles-Moultrie Electric Cooperative Delivers Peace of Mind with Affordable Repair Plans
Coles-Moultrie Electric Cooperative, which has served as a rural community partner for nearly 80 years in ...
HomeServe’s Customer Focus
A presentation given at the 2015 HomeServe Leadership Summit, including metrics from customers and how HomeServe ...
Create a Culture That Shows You Care
The first day I stepped into a call center, I remember being surprised by how you could sense the culture of the ...
Read our latest energy blog articles.
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AEP Kentucky Customer Assisted by HomeServe Customer First Program
When Mary Lynn and her husband purchased their rural Kentucky home more than 40 years ago, she was confident that ...
Can Cooperatives Thrive and Grow in an Environment of Decarbonization?
Natural gas cooperatives have a long history of growing their member base by promoting the virtues of natural gas ...
Avoid The Financial Hardship That Comes With Unexpected Water/Sewer Line Repairs
Press Release from City of Easton
Pennsylvania Patch.com by City of Easton - July 21, 2021
We recently ...
HomeServe and CenterPoint Energy Launch New Coverage for Electric Vehicle Home Charging Protection Plan
NORWALK, CT (March 24, 2021) – HomeServe and CenterPoint Energy are working together to launch an industry first ...
Cooperatives Have Important Role in Decarbonized Energy
The power generation sector has made great strides in creating decarbonized energy, with transportation ...
Louisville Water Drop of Kindness Donation
A Drop of Kindness - HomeServe Donation Helps Louisville Water's Affordability Efforts
Louisville, KY (July 14, ...
Extreme Weather, Aging Infrastructure Result in Power Outages
Climate change has increased average temperatures, increased the occurrence and length of heat waves, increased ...
Gas Line Repairs Send Struggling Family into Financial Shock
Jessica G. of Albuquerque was struggling with degenerative nerve disease and late-stage cancer, but she had the ...
HomeServe is Great Place to Work Certified
HomeServe Honored to Earn Great Place to Work Certification™ for Third Consecutive Year
NORWALK, CT (July 6, ...
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