No customers slip through the cracks at HomeServe Energy Services, one of the most technologically-adept HVAC contractors at work today. HomeServe Energy Services (HES) dispatches reliable heating and cooling experts to more than 1,000 communities in 26 counties...
Energy Solutions
Chilly Shower Leads to Widow’s Hot Water Heater Repair
by Peter Buttrick | Aug 1, 2023
Jackie B. of Edmonton, Alberta started her morning on a sunny day in April the way she usually does – jumping into the shower. But something quickly went wrong – on this day, the water stayed icy cold, no matter how long Jackie waited for it to warm up. Upon further...
Electric Repair Made Quicker, Easier With HomeServe Policy
by Peter Buttrick | Jun 8, 2023
Ronald S. of Brockton, Mass., had spent three years struggling with a less-than-satisfactory experience with his home warranty company. He’d paid for the contract upfront and felt trapped. So, once the contract expired, he was ready to look anywhere else. Although his...
Where in the World is HomeServe?
by Peter Buttrick | May 17, 2023
We are closing in on the halfway point of 2023 and from coast to coast, our HomeServe team has hit the ground running to meet with you on the big issues. We were on the move from DistribuTECH in San Diego to the National Association of Regulatory Utility Commissioners...
This Infrastructure Week, We Can’t Forget About Residential Infrastructure
by Bill Eller | May 12, 2023
Norwalk, Connecticut – [DATE] – Every year during the third week of May – National Infrastructure Week – a little extra attention gets paid to the state of America’s infrastructure. This includes everything from airports, bridges and roads to drinking water,...
Infrastructure Week 2023
by HomeServe USA | May 11, 2023
Happy Infrastructure Week! We will be adding new infrastructure information, statistics, and more every day, so don’t forget to check back.Over the Last 5 YearsPeople StoriesItzel Perez Dominguez considered the purchase of a home – her first – carefully. She knew...
Service Line Repair Responsibility of Minneapolis Homeowner
by Peter Buttrick | May 11, 2023
Itzel Perez Dominguez considered the purchase of a home – her first – carefully. She knew she’d be responsible for mortgage, homeowners insurance and taxes and she reviewed her options thoroughly before committing to buying a home in Minneapolis. Buying a home for her...
Replacing Water Heater Was Smooth Experience for Pennsylvania Homeowner
by Peter Buttrick | Mar 30, 2023
It was an odd dripping noise that led John to investigate. “I thought, ‘what is that noise?’” he said. “That’s when I went down into the basement, and my water heater was leaking.” His son had just showered, but the noise wasn’t coming from the bathroom, but from the...
Wisconsin Resident’s Hybrid Approach to Saving Money and the Environment
by Peter Buttrick | Feb 23, 2023
When Steven M. of Hartland, Wisconsin, saw a Thanksgiving promotion at a local auto dealership for hybrid vehicles, he saw an opportunity to save money, both on the initial purchase of the vehicle and on fueling it, and at the same time help the environment....
HomeServe Ensures a Bright 2022 Holiday Season for Customers
by Peter Buttrick | Jan 13, 2023
The holidays can be a glorious time of togetherness, giving, and wonderful memories. Unfortunately, for some of HomeServe's customers, the most memorable event of the 2022 holiday season will be that their power lines froze or heating systems shut down due to extreme...
Recent Posts
Energy Industry Events Reveal Dire Utility Need
In September, leaders from HomeServe presented at two conferences. While the topics and audiences were quite different, a common theme that emerged was the critical need for strategies and solutions to address the skilled trades gap, to ensure continuity and customer...
Increase In Extreme Cold Events Posing New Challenges for Energy Utilities
While it’s intuitive to link the warming of the planet with hotter and longer heatwaves, longer droughts, more wildfires, and heavier rain, the link is less obvious when it comes to an increase in extreme cold events across North America, particularly in areas that...
Small Gas Leak Uncovers $7,000 Gas Line Repair
Kingwood, Texas, resident George R. thought it would be smart to invest in a generator for his home after some extreme weather in recent years. The installation team planned to use a branch off of the gas fuel line that ran from his house to his pool heater. But when...