“When I came home that evening, I smelled gas very strongly,” Dorothy said. It’s every homeowner’s nightmare – a gas service line failure. Dorothy, a Houston resident and CenterPoint customer, learned that her gas service line, although only 15 years old, was leaking....
Financial Shock
Emergency Furnace Repairs Cause Concern
by HomeServe USA | Dec 20, 2019
Jessica of Albuquerque was struggling with degenerative nerve disease and late-stage cancer. So emergency furnace repairs blind-sided her. Jessica faced adversity, but she had her family and her business, SOS International, to keep her occupied. As a second-generation...
Millennials Buying Housing Face Difficulties Finding Affordable Homes
by Bill Eller | Dec 6, 2019
Christie Myers, Managing Director of Opportunity Dallas, addresses the affordable housing challenges of Millennials. Felicia’s story isn’t unique, but her determination, despite the hand she’s been dealt, is admirable. A Constellation of Rising Stars In 2011, Dallas...
A Customer-centric Solutions Approach to Energy
by HomeServe USA | May 23, 2019
Utilities are moving away from a one-way distribution model and their traditional role as energy providers. Instead, they are focusing on customer-centric solutions, such as offering digital and Distributed Energy Resources (DER) services and real-time energy...
22% of Homeowners Have No Reserve Cash for a Home Repair Emergency
by HomeServe USA | Oct 8, 2018
HomeServe USA (HomeServe), a leading provider of home repair solutions, has announced the findings of the summer 2018 edition of its Biannual State of the Home Survey. The bi-annual survey reports on the financial impact of home repairs, including homeowner readiness...
HomeServe Helps WWII Veteran Stay in Home
by HomeServe USA | Sep 19, 2018
Paul T. was living his retirement years surrounded by his family, sharing his Waukegan, Illinois, home with the children he had raised there and his grandchild. His family looked after the 96-year-old, especially because he was an asthmatic and developed health issues...
CenterPoint Energy Adds Seven Home Warranty Protection Plans for Texas Natural Gas Customers
by HomeServe USA | Aug 27, 2018
Originally posted on CenterPoint Energy's website. Houston – Aug. 24, 2018 – CenterPoint Energy today announced it has added seven new Home Services protection plans to its current natural gas pipe and air conditioning offerings. These optional plans are available to...
Unexpected Expenses: Can Energy Consumers Cover Emergencies?
by HomeServe USA | Jun 20, 2018
According to a report from the Federal Reserve Board, four in ten Americans are unable to cover a $400 in unexpected expenses for emergencies, and "would cover it by selling something or borrowing money." These results are an improvement from the 2013 Economic...
Alternative Energy Sources Inaccessible to Many Low Income Americans
by HomeServe USA | Apr 11, 2018
Solar panel prices have seen a sustained drop – more than 70 percent since 2009 – but it costs approximately $15,000 or more to have a solar array installed, or $7 to $9 per watt produced. This expense puts one of the most popular alternative energy sources out of...
HomeServe’s Biannual State of the Home Survey Winter ’18
by HomeServe USA | Apr 1, 2018
NORWALK, Conn.--(BUSINESS WIRE)--Many American homeowners simply are not prepared for the unexpected cost of a home emergency. This lack of preparedness is further compounded by the fact that many American homeowners do not understand what their homeowners insurance...
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Recent Posts
Gas Line Repairs Send Struggling Family into Financial Shock
Jessica G. of Albuquerque was struggling with degenerative nerve disease and late-stage cancer, but she had the support of her extended family and her business, SOS of New Mexico, to keep her occupied. As a long-time, second-generation business owner, she was able to...
Extreme Weather, Aging Infrastructure Result in Power Outages
Climate change has increased average temperatures, increased the occurrence and length of heat waves, increased drought conditions and increased extreme one-day precipitation events, and those conditions have stressed an already aging electrical grid, causing power...
Homeowners Tackle Repairs and Declutter Homes During COVID-19
Biannual State of the Home Survey Finds Many Homeowners Tackling Repairs and Decluttering Homes During COVID-19 NORWALK, CT (June 10, 2021) –HomeServe USA (HomeServe), a leading provider of home repair solutions, announced the findings of the 12th edition of its...