HomeServe USA (HomeServe), a leading provider of home repair solutions, has announced the findings of the summer 2018 edition of its Biannual State of the Home Survey. The bi-annual survey reports on the financial impact of home repairs, including homeowner readiness...
Aging in Place
Furnace Tune Up: Better Late Than Never, but Right Now is Even Better!
by HomeServe USA | Sep 25, 2018
It might not feel like it right now, but colder weather is right around the corner. That makes it the perfect time to make sure your residents' heating systems are prepared to handle the inevitable – plummeting winter temperatures. Waiting until the first cold day of...
Value-Added Services Are the Future for Utilities
by HomeServe USA | Aug 21, 2018
State after state is deregulating electricity, forcing utilities to offer lower prices to be competitive with retail providers. Homes boasting more energy efficiency and a growing interest in green technology flattens load growth, and many energy utilities have sought...
Three Things Consumers Want from Their Utility Provider
by HomeServe USA | May 9, 2018
Utility consumers have more choices, and it’s no longer enough for a utility provider to simply deliver reliable electrical service – in fact, that has become a baseline expectation from consumers. With their ability to switch providers and a field full of newcomers...
Alternative Energy Sources Inaccessible to Many Low Income Americans
by HomeServe USA | Apr 11, 2018
Solar panel prices have seen a sustained drop – more than 70 percent since 2009 – but it costs approximately $15,000 or more to have a solar array installed, or $7 to $9 per watt produced. This expense puts one of the most popular alternative energy sources out of...
HomeServe Home Repair Service Plan Remains a Success!
by HomeServe USA | Feb 23, 2018
BPU and the Unified Government (UG) first partnered with HomeServe USA, a leading provider of home repair service solutions for residents and customers in 2016. Services include water service line repairs, sewer line repairs, and in-home plumbing plans, among other...
Smart Home Monitoring Tops 2018 Trends for Homeowners
by HomeServe USA | Dec 19, 2017
A new article in T&D World predicts renewables, smart home monitoring, AI and IoT will have a massive impact on how energy and utility companies address the market in 2018. Smart Home Monitoring Smart home monitoring with smart meters enables homeowners to track...
Affordable Home Repair Plans Help Coles-Moultrie Electrical Cooperative Deliver Peace of Mind
by Peter Buttrick | Nov 2, 2017
Coles-Moultrie Electrical Cooperative has served as a rural community partner for nearly 80 years in Illinois. The Cooperative was exploring options for affordable home repair plans for its members when information on HomeServe USA, a new National Rural Electric...
Aging in Place
by HomeServe USA | Sep 12, 2017
Home Maintenance is a key factor for aging Americans wishing to remain in their own homes, or in the modern vernacular, those who prefer "aging in place." According to U.S. Census data, the number of Americans aged 65 and older is expected to rise 35 percent from 2010...
Home Protection Plans Enhance In-Home Safety
by HomeServe USA | Jun 15, 2017
June is National Safety Month, a time intended to raise awareness about maintaining safety at home and at work. Electric and gas malfunctions can be hazardous, so this is a good time to review some safety tips and consider home protection plans for these systems that...
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Recent Posts
Improving Satisfaction in an Ever-Changing Customer Landscape
While utility customers are still looking for value for their energy dollar, today’s utilities must look beyond simply supplying a commodity in order to solidify customer relationships and increase satisfaction. Specifically, there is a growing percentage of new...
Economic Shock: Solutions for Vulnerable Customers
The effects of an economic shock, such as an unexpected home or car repair or a sudden loss of income, can be devastating to homeowners on a fixed income, and the United Nations estimates 40 million Americans are living in poverty. Among those, 18.5 million are living...
Employee and Community Safety Safeguarded by Working from Home
During this coronavirus epidemic, we must all come together; figuratively!; to do what we can to ensure community safety by stopping the spread of the virus and protecting those who are most at-risk. That responsibility to community safety is why HomeServe moved our...