Aging in Place

Value-Added Services Are the Future for Utilities

Value-Added Services Are the Future for Utilities

State after state is deregulating electricity, forcing utilities to offer lower prices to be competitive with retail providers. Homes boasting more energy efficiency and a growing interest in green technology flattens load growth, and many energy utilities have sought...

Three Things Consumers Want from Their Utility Provider

Three Things Consumers Want from Their Utility Provider

Utility consumers have more choices, and it’s no longer enough for a utility provider to simply deliver reliable electrical service – in fact, that has become a baseline expectation from consumers. With their ability to switch providers and a field full of newcomers...

HomeServe Home Repair Service Plan Remains a Success!

HomeServe Home Repair Service Plan Remains a Success!

BPU and the Unified Government (UG) first partnered with HomeServe USA, a leading provider of home repair service solutions for residents and customers in 2016. Services include water service line repairs, sewer line repairs, and in-home plumbing plans, among other...

Smart Home Monitoring Tops 2018 Trends for Homeowners

Smart Home Monitoring Tops 2018 Trends for Homeowners

A new article in T&D World predicts renewables, smart home monitoring, AI and IoT will have a massive impact on how energy and utility companies address the market in 2018. Smart Home Monitoring Smart home monitoring with smart meters enables homeowners to track...

Aging in Place

Aging in Place

Home Maintenance is a key factor for aging Americans wishing to remain in their own homes, or in the modern vernacular, those who prefer "aging in place." According to U.S. Census data, the number of Americans aged 65 and older is expected to rise 35 percent from 2010...

Home Protection Plans Enhance In-Home Safety

Home Protection Plans Enhance In-Home Safety

June is National Safety Month, a time intended to raise awareness about maintaining safety at home and at work. Electric and gas malfunctions can be hazardous, so this is a good time to review some safety tips and consider home protection plans for these systems that...

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Recent Posts

Improving Satisfaction in an Ever-Changing Customer Landscape

While utility customers are still looking for value for their energy dollar, today’s utilities must look beyond simply supplying a commodity in order to solidify customer relationships and increase satisfaction. Specifically, there is a growing percentage of new...

Economic Shock: Solutions for Vulnerable Customers

The effects of an economic shock, such as an unexpected home or car repair or a sudden loss of income, can be devastating to homeowners on a fixed income, and the United Nations estimates 40 million Americans are living in poverty. Among those, 18.5 million are living...

Employee and Community Safety Safeguarded by Working from Home

During this coronavirus epidemic, we must all come together; figuratively!; to do what we can to ensure community safety by stopping the spread of the virus and protecting those who are most at-risk. That responsibility to community safety is why HomeServe moved our...

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