Enbridge Customer Saves Over $2k in Sewer Line Repairs
Jack G., an Enbridge Gas customer from Cary, North Carolina, noticed some unusual plumbing issues in his home. First, his toilet started having trouble flushing and seemed on the verge of overflowing. Then, water began backing up through his kitchen sink. Having...
HomeServe Partnership Takes Customer from Leak to Relief
Tom G., an Enbridge Gas customer, was enjoying a sunny April day in his Chapel Hill, North Carolina home until a letter from the local water utility cast a shadow on his mood. His water usage had spiked dramatically, raising the alarm that there could be a leak...
Enhancing Member Engagement and Loyalty Webinar
We are proud to present this webinar hosted by Touchstone. Discover new ways to build stronger relationships with your members through this incredible event! In this ever-evolving energy landscape, many cooperatives are discovering that value-added services are...
HomeServe Survey Reveals Alarming Gap Between Homeowner Preparedness and Reality of Home Repair Emergencies
NORWALK, CT – September 9, 2025 – HomeServe, a leading provider of home repair solutions, released the findings of its expanded 2025 State of the Home Survey. The survey revealed a significant gap between Americans’ financial preparedness for home repair emergencies...
Case Study: Servline in Alabama
From Data to Protection: AMI and ServLine Working Together in Eufaula, AlabamaAdvanced Metering Infrastructure (AMI) is transforming how utilities approach watermanagement. These innovative systems enable utilities to detect leaks more quickly,better understand usage...
Infrastructure Then and Now: Supporting America’s Backbone for 125 Years and Beyond
A Powerful Local Story At the turn of the 20th century, municipal leaders in Pennsylvania were laying the foundations—literally—for the systems that would fuel public health, safety, and economic growth. Water mains, sewer lines, streetlights, and paved roads...
Helping Pennsylvania Municipalities Protect Homeowners and Strengthen Communities
Municipalities across Pennsylvania face intensifying challenges in maintaining water and sewer infrastructure. According to the American Society of Civil Engineers, Pennsylvania earned a “D” grade for drinking water and a “D-” for wastewater infrastructure, reflecting...
Red Boiling Springs Residents’ High-Water Bill Resolved by ServLine
Ken, a Red Boiling Springs resident, had already moved out of his home and was on the verge of selling it when a large water bill hit his mailbox. The $400 outstanding water bill from Red Boiling Springs Utilities could complicate things because the bill arrived...
Alabama Resident Finds Relief in a Flood of Stress Cause by Water Leak
When an Alabama resident received a call from her water provider, Chilton Water Authority, to inform her that the current month’s water bill had reached nearly $600, she was confused. As this was a vacation home that was not consistently occupied, Betsy got in touch...
Case Study: Bucks County Customer Saves Over $7K in Sewer Line Repair
The National League of Cities Service Line Warranty Program by HomeServe educates homeowners about their service line responsibilities and provides protection against unexpected and costly service line issues. By partnering with local contractors, the program also...