Utilities Can Now Deliver Peace of Mind to the EV Customer Experience Electric Vehicle adoption is expected to accelerate, with more than 20 percent of annual vehicle sales expected to be EVs by 2030. As more EVs enter the market, more of your customers will be...
With transportation accounting for the greatest percentage of greenhouse gas emissions, and electrification of the sector as a common solution to achieving state and utility decarbonization goals, the importance of electric vehicle adoption is well understood by...
HomeServe has acquired 13 locally branded HVAC companies serving customers in six states and the District of Columbia NORWALK, CT (April 21, 2021) - HomeServe USA (HomeServe), a leading provider of service plans, repair, and installation services for the home, today...
HomeServe, a leading provider of utility-sponsored home repair programs, conducted a study of EV owners to better understand consumer knowledge of and participation with utility programs, incentives, and home charging options as they related to the residential...
Although electric vehicles (EVs) are primarily marketed toward individual drivers, targeting information at commercial fleet managers can be very impactful in the proliferation of consumer EV ownership. With the U.S. pledging to reduce its greenhouse gas emissions by...
Not only is CCUS good for the environment, but it’s good for the economy – from the supply chain for the energy industry to supported industries such as carbon dioxide enhanced oil recovery, CCUS maintains current jobs and creates new ones. Since the U.S. is a leader in CCUS technology, U.S.-based utilities stand to play a significant global role in clean energy.
NORWALK, CT (March 24, 2021) – HomeServe and CenterPoint Energy are working together to launch an industry first product now available to CenterPoint's Texas customers. Building on a current repair service plan from HomeServe that covers problems with CenterPoint...
Norwalk, Connecticut – March 18, 2021 -- HomeServe USA (HomeServe), a leading provider of service plans, repair, and installation services for the home, today announced the acquisition of Environmental Systems Associates, Inc. (ESA). Based in Columbia, Maryland, ESA...
Ratepayers have long indicated their preference that their electric utility be involved with the installation of EVSE, whether it means the utility’s employees or a third party recommended or engaged by the utility. They are likely to contact you for information on local contractors who are available to safely install their chargers – HomeServe’s research found that nearly 30 percent will turn to their utilities for charger help. However, having a charger close at hand doesn’t completely relieve them of anxiety, because nearly three-quarters worry about their Level-2 charger malfunctioning or breaking.
It is well-documented giving customers choices and the opportunity for interaction improves customer satisfaction, and that, in turn, improves ROI. Recent market research has shown that customers also appreciate recommendations from their energy provider. Tools such...
We are closing in on the halfway point of 2023 and from coast to coast, our HomeServe team has hit the ground running to meet with you on the big issues. We were on the move from DistribuTECH in San Diego to the National Association of Regulatory Utility Commissioners...
Norwalk, Connecticut – [DATE] – Every year during the third week of May – National Infrastructure Week – a little extra attention gets paid to the state of America’s infrastructure. This includes everything from airports, bridges and roads to drinking water,...
Happy Infrastructure Week! We will be adding new infrastructure information, statistics, and more every day, so don’t forget to check back.Over the Last 5 YearsPeople StoriesItzel Perez Dominguez considered the purchase of a home – her first – carefully. She knew...
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