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Engaging with Millennials: Why It Matters
Millennials are spending more than $65 billion each year and influencing up to $1 trillion.
By 2025, ...
How Strong Customer Engagement Positions Utilities As Solutions Providers
For more than a century, utilities have been primarily viewed as vendors of a commodity: energy.
Today, with ...
How the Program Works
The NLC Service Line Warranty Program is currently available in over 1200 municipalities across the country.
Call Center Best Practices
Everyone has been a victim of bad customer service at some point in their life and, unfortunately, a bad ...
Older Jacksonian Gets Help Keeping Cool
As a life-long resident of Jackson, Mississippi, Alfred D. is no stranger to the city’s hot summers.
For many ...
HomeServe Cares Comes to the Rescue of New Homeowner
Katy C. of Hyattsville, Maryland, had a nasty surprise waiting in her mailbox – a water bill for $1,000.
“It ...
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Heat Pumps: What Misconceptions Do Members Have?
Heat pumps are misunderstood by many homeowners – many still believe that they do not adequately heat homes or ...
HomeServe Lends a Helping Hand to Homeowners in Need
During the holidays, many of us are looking for ways to lend a helping hand to our friends and neighbors, and ...
Electric Vehicles Expand Energy Equity Opportunities
The transportation sector has been the largest CO2 producer in the United States since 2017 when it surpassed ...
EV Charging Stations Provided Through Public-Private Partnership
HomeServe participated in the October unveiling of the newly renovated "Courthouse Square in Texarkana USA,” which ...
IM Plugged In EV Incentive Program Announced by I&M Power
Indiana Michigan Power (I&M) recently announced its IM Plugged In program which will accelerate Indiana ...
AEP Kentucky Customer Assisted by HomeServe Customer First Program
When Mary Lynn and her husband purchased their rural Kentucky home more than 40 years ago, she was confident that ...
HomeServe Launches Diversity and Inclusion Business Resource Groups
In an effort to involve our employees in helping to shape HomeServe’s culture of inclusion, HomeServe launched ...
Can Cooperatives Thrive and Grow in an Environment of Decarbonization?
Natural gas cooperatives have a long history of growing their member base by promoting the virtues of natural gas ...
HomeServe and CenterPoint Energy Launch New Coverage for Electric Vehicle Home Charging Protection Plan
NORWALK, CT (March 24, 2021) – HomeServe and CenterPoint Energy are working together to launch an industry first ...
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