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Engaging with Millennials: Why It Matters

Engaging with Millennials: Why It Matters

Millennials are spending more than $65 billion each year and influencing up to $1 trillion. By 2025, ...
How Strong Customer Engagement Positions Utilities As Solutions Providers

How Strong Customer Engagement Positions Utilities As Solutions Providers

For more than a century, utilities have been primarily viewed as vendors of a commodity: energy. Today, with ...
How the Program Works

How the Program Works

The NLC Service Line Warranty Program is currently available in over 1200 municipalities across the country.
Call Center Best Practices

Call Center Best Practices

Everyone has been a victim of bad customer service at some point in their life and, unfortunately, a bad ...
Older Jacksonian Gets Help Keeping Cool

Older Jacksonian Gets Help Keeping Cool

As a life-long resident of Jackson, Mississippi, Alfred D. is no stranger to the city’s hot summers. For many ...
HomeServe Cares Comes to the Rescue of New Homeowner

HomeServe Cares Comes to the Rescue of New Homeowner

Katy C. of Hyattsville, Maryland, had a nasty surprise waiting in her mailbox – a water bill for $1,000. “It ...

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Heat Pumps: What Misconceptions Do Members Have?

Heat Pumps: What Misconceptions Do Members Have?

Heat pumps are misunderstood by many homeowners – many still believe that they do not adequately heat homes or ...
HomeServe Lends a Helping Hand to Homeowners in Need

HomeServe Lends a Helping Hand to Homeowners in Need

During the holidays, many of us are looking for ways to lend a helping hand to our friends and neighbors, and ...
Electric Vehicles Expand Energy Equity Opportunities

Electric Vehicles Expand Energy Equity Opportunities

The transportation sector has been the largest CO2 producer in the United States since 2017 when it surpassed ...
EV Charging Stations Provided Through Public-Private Partnership

EV Charging Stations Provided Through Public-Private Partnership

HomeServe participated in the October unveiling of the newly renovated "Courthouse Square in Texarkana USA,” which ...
IM Plugged In EV Incentive Program Announced by I&M Power

IM Plugged In EV Incentive Program Announced by I&M Power

Indiana Michigan Power (I&M) recently announced its IM Plugged In program which will accelerate Indiana ...
AEP Kentucky Customer Assisted by HomeServe Customer First Program

AEP Kentucky Customer Assisted by HomeServe Customer First Program

When Mary Lynn and her husband purchased their rural Kentucky home more than 40 years ago, she was confident that ...
HomeServe Launches Diversity and Inclusion Business Resource Groups

HomeServe Launches Diversity and Inclusion Business Resource Groups

In an effort to involve our employees in helping to shape HomeServe’s culture of inclusion, HomeServe launched ...
Can Cooperatives Thrive and Grow in an Environment of Decarbonization?

Can Cooperatives Thrive and Grow in an Environment of Decarbonization?

Natural gas cooperatives have a long history of growing their member base by promoting the virtues of natural gas ...
HomeServe and CenterPoint Energy Launch New Coverage for Electric Vehicle Home Charging Protection Plan

HomeServe and CenterPoint Energy Launch New Coverage for Electric Vehicle Home Charging Protection Plan

NORWALK, CT (March 24, 2021) – HomeServe and CenterPoint Energy are working together to launch an industry first ...

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