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HomeServe Network Contractor Helps Ensure Customer’s Safety through HomeServe Cares

HomeServe Network Contractor Helps Ensure Customer’s Safety through HomeServe Cares

By HomeServe USA | March 27, 2020
When Robin Tusa of Tusa’s Plumbing was at Tijuana B.’s Fort Worth, Texas, home, she noticed something odd. Before ...
Emergency Home Repair Plan Company Helps Family Focus on Cancer Fight

Emergency Home Repair Plan Company Helps Family Focus on Cancer Fight

By HomeServe USA | March 27, 2020
Since Christmas Day, the Rettinger family has not been thinking about home repair – in fact, it’s been the last ...
HomeServe Helps Yonkers Resident Solve a Serious Problem

HomeServe Helps Yonkers Resident Solve a Serious Problem

By HomeServe USA | March 27, 2020
Evangelina Gonzalez of Yonkers noticed many of her neighbors were experiencing water line breaks, especially ...
Woman Struggling with Cancer Gets Helping Hand from HomeServe

Woman Struggling with Cancer Gets Helping Hand from HomeServe

By HomeServe USA | March 27, 2020
Jessica G. of Albuquerque was struggling with degenerative nerve disease and late-stage cancer, but she had the ...
Your Customers’ Real World Experiences

Your Customers’ Real World Experiences

By HomeServe USA | March 27, 2020
Utilities in the US are in the midst of the most challenging yet potentially exciting time in their long history. ...
Economic Shock Poses Problem for Millennials

Economic Shock Poses Problem for Millennials

By Kimberly Dailey | March 9, 2020
Millennials have overtaken Baby Boomers as the largest generation currently in the workforce, and the oldest ...

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Economic Shock: Solutions for Vulnerable Consumers

Economic Shock: Solutions for Vulnerable Consumers

By HomeServe USA | January 19, 2021
The effects of an economic shock, such as an unexpected home or car repair or a sudden loss of income, can be ...
Energy Resilience Difficult for Some Homeowners

Energy Resilience Difficult for Some Homeowners

By Kimberly Dailey | January 15, 2021
Energy resilience, while vitally important, is becoming more and more challenging in the face of increased extreme ...
Engaging with Millennials: Why It Matters

Engaging with Millennials: Why It Matters

By HomeServe USA | January 13, 2021
Millennials are spending more than $65 billion each year and influencing up to $1 trillion. By 2025, ...
How Strong Customer Engagement Positions Utilities As Solutions Providers

How Strong Customer Engagement Positions Utilities As Solutions Providers

By HomeServe USA | January 13, 2021
For more than a century, utilities have been primarily viewed as vendors of a commodity: energy. Today, with ...

Improving Satisfaction in an Ever-Changing Member Landscape

By Kimberly Dailey | December 9, 2020
While utility consumers are still looking for value for their energy dollar, today’s utility cooperatives must ...
Cooperatives Energy Efficiency

Cooperatives Energy Efficiency

By HomeServe USA | December 9, 2020
Energy efficiency is a critical component of enviromental and economic growth.According to the American Council ...
How the Program Works

How the Program Works

By HomeServe USA | December 9, 2020
The NLC Service Line Warranty Program is currently available in over 1200 municipalities across the country.
Call Center Best Practices

Call Center Best Practices

By HomeServe USA | December 7, 2020
Everyone has been a victim of bad customer service at some point in their life and, unfortunately, a bad ...
Older Jacksonian Gets Help Keeping Cool

Older Jacksonian Gets Help Keeping Cool

By HomeServe USA | December 7, 2020
As a life-long resident of Jackson, Mississippi, Alfred D. is no stranger to the city’s hot summers. For many ...

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2024 NRECA CONNECT Conference

Hilton Baltimore Inner Harbor 401 West Pratt Street, Baltimore

Visit with Bill Eller, Kim Dailey, and Sarah Gallagher at our booth to learn how we provide consumers with home repair plans that cover emergency home repairs and trusted access […]

2023 NRECA CONNECT Conference

Hilton Baltimore Inner Harbor 401 West Pratt Street, Baltimore

Visit with Bill Eller and Kim Dailey at our booth to learn how we provide consumers with home repair plans that cover emergency home repairs and trusted access to a […]

2024 NRECA PowerExchange Conference and Expo

Henry B. Gonzalez Convention Center 900 E. Market Street, San Antonio

Visit with Travis Roth to learn how we provide consumers with home repair plans that cover emergency home repairs and trusted access to a nationwide network of licensed, vetted contractors […]