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Electrical Service Panel Causes Problems for Retirees
Richard K. of Canton, Ohio, had a problem: water was getting inside his home’s electrical service panel. Not only ...
HomeServe Network Contractor Helps Ensure Customer’s Safety through HomeServe Cares
When Robin Tusa of Tusa’s Plumbing was at Tijuana B.’s Fort Worth, Texas, home, she noticed something odd. Before ...
Emergency Home Repair Plan Company Helps Family Focus on Cancer Fight
Since Christmas Day, the Rettinger family has not been thinking about home repair – in fact, it’s been the last ...
HomeServe Helps Yonkers Resident Solve a Serious Problem
Evangelina Gonzalez of Yonkers noticed many of her neighbors were experiencing water line breaks, especially ...
Woman Struggling with Cancer Gets Helping Hand from HomeServe
Jessica G. of Albuquerque was struggling with degenerative nerve disease and late-stage cancer, but she had the ...
Your Customers’ Real World Experiences
Utilities in the US are in the midst of the most challenging yet potentially exciting time in their long history. ...
Read our latest energy blog articles.
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Energy Efficiency: Why Are Some Homeowners Unengaged?
Energy efficiency is an important part of many cooperatives’ demand-side management and outreach efforts, but your ...
Economic Shock: Solutions for Vulnerable Consumers
The effects of an economic shock, such as an unexpected home or car repair or a sudden loss of income, can be ...
Energy Resilience Difficult for Some Homeowners
Energy resilience, while vitally important, is becoming more and more challenging in the face of increased extreme ...
Engaging with Millennials: Why It Matters
Millennials are spending more than $65 billion each year and influencing up to $1 trillion.
By 2025, ...
How Strong Customer Engagement Positions Utilities As Solutions Providers
For more than a century, utilities have been primarily viewed as vendors of a commodity: energy.
Today, with ...
Improving Satisfaction in an Ever-Changing Member Landscape
While utility consumers are still looking for value for their energy dollar, today’s utility cooperatives must ...
Cooperatives Energy Efficiency
Energy efficiency is a critical component of enviromental and economic growth.According to the American Council ...
How the Program Works
Call Center Best Practices
Everyone has been a victim of bad customer service at some point in their life and, unfortunately, a bad ...
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