Customer Testimonials

Case Study: Orem, UT

Case Study: Orem, UT

The All-Together Playground in Orem, Utah, is the first of its kind in Utah County and on the crest of a movement to make play accessible to all children and provide children with disabilities a way to play alongside their peers. Among the sources of funding were...

Case Study: Jackson Township Municipal Authority

Case Study: Jackson Township Municipal Authority

The Jackson Township Municipal Utilities Authority has turned a program that educates residents about their service line responsibilities and provides repair assistance into a resource that benefits the entire community. Jackson...

Case Study: Baton Rouge, LA

Case Study: Baton Rouge, LA

Case Study: Baton Rouge, LA Linda J. of Baton Rouge learned the hard way that all home warranties are NOT created equal. She thought she was covered in the case of an emergency home repair – after all, she had a plumbing policy from a national home warranty company...

Case Study: Baltimore, MD

Baltimore City is nearly 300 years old and encompasses 92 square miles, more than 620,000 residents, and countless icons – the Inner Harbor, Mount Vernon, Fort McHenry, the home of the Preakness Stakes, Camden Yards, and Johns...

Case Study: Wichita, KS

Case Study: Wichita, KS

Tony R. of Wichita had grown up in his grandparents’ home on Waco Avenue, and he returned to the home that had been in his family since 1942 when it came into his possession ten years ago. That was when he noticed the plumbing problems: much of the home had low...

Case Study: Memphis, TN

Case Study: Memphis, TN

Janet K. of Memphis knew there was a problem with roots invading her sewer system for years. Her church had stepped in to help her by hiring a plumber to clear the sewer line once before when the clog was especially bad. She had a fixed income, was widowed and on...

Case Study: Buffalo, NY

Case Study: Buffalo, NY

In early January, there was a knock on Dolores K.’s front door and a Buffalo Water representative told the 81-year-old woman a sinkhole in the road in front of her house was caused by a leak in her water service line – and she had 24 hours to have it repaired or her...

Case Study: Minneapolis, MN

Case Study: Minneapolis, MN

Itzel Perez Dominguez considered the purchase of a home – her first – carefully. She knew she’d be responsible for the mortgage, homeowners insurance and taxes, and she reviewed her options thoroughly before committing to buying a home in Minneapolis. Buying a home...

Coverage Pays Off for Resident of Edina, MN

Coverage Pays Off for Resident of Edina, MN

City of Edina, Minnesota, homeowner Peter B. had a water line break. He avoided a costly repair because he was covered by the National League of Cities (NLC) Service Line Warranty Program offered in partnership with the City. “Your service was worth every penny,” he...

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Recent Posts

Blistering Texas Heat Splits Arlington Woman’s Water Line

City of Arlington customer Cynthia C. has always felt a sense of community on her street, and one recent August evening proved no different. Her neighbor reached out to let Cynthia know that there was water bubbling up from her front lawn. Upon a quick look herself,...

City of Savannah Offering Helps Resident Avoid a Sewer Line Headache

Guillermo L., a longtime resident of Savannah, Georgia, is no stranger to plumbing issues. With a career as a water meter mechanic for the city, Guillermo had encountered almost every homeowner nightmare imaginable. But when his own kitchen sink began backing up, he...

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